Purpose of the Role The Business Analyst will be the vital link between our business stakeholders and technology teams, ensuring that ourIT solutions are designed and delivered to meet critical business needs and requirements. The successful candidate will be responsible for eliciting, analysing, specifying, and validating the business needs of stakeholders, and translating them into clear, actionable requirements for the development and implementation of IT systems, specifically Mosaic, the social care cast management system. The role requires a methodical and inquisitive approach to understanding complex business processes, identifying areas for improvement, and defining solutions that deliver value. It oversees the full requirements lifecycle, from initial investigation and problem definition to supporting the testing and implementation of the solution. This includes the delivery of: ?Comprehensive and clear business and functional requirements documentation. ?Detailed analysis of current state ("as-is") and future state ("to-be") business processes. ?User stories, use cases, and process flow diagrams to support development and testing. ?A clear and shared understanding of project objectives and scope among all stakeholders.