Location: Cheadle, United Kingdom
Job Description
Quality Assurance Manager
Quality Assurance Manager at Thales plays a critical role in ensuring that all projects meet the highest standards of quality and compliance.
What the role offers
* Customer‑focused with the opportunity to interact across the business
* Act as the voice of the customer and drive excellence in delivery
* Hybrid working (3 days on site per week)
* Thales will support a CQI membership and provide formal certified training where appropriate, such as lead auditor training
Day‑to‑day responsibilities
* Plan and conduct project audits and surveillance activities in accordance with the Project Quality Plans and audit strategy.
* Represent the customer inside the project or bid team, maximizing satisfaction and supporting any actions.
* Analyse and manage reports to continuously improve project quality and ensure performance is met on schedule.
* Encourage and develop best practice, promote a culture of quality and continuous improvement.
About You
* Excellent organisational, time and project management skills to deliver on competing priorities.
* Strong communication and collaboration skills to build key stakeholder relationships.
* Problem‑solving ability, with the capacity to resolve complex issues in varied contexts.
* Analytical skills to design and implement process improvements.
* Critical thinking, sound judgement, and the ability to identify risks and propose mitigation strategies.
* Relevant experience in Quality, ideally in manufacturing or engineering (desirable, not essential).
* Knowledge of quality working practices and standards (desirable, not essential).
Security Clearance
This role will require SC Clearance. It would be advantageous if currently held; however, if not, the successful applicant will undergo, achieve, and maintain SC Clearance. For guidance please consult the UK Security Vetting website (www.gov.uk).
Benefits
* Private medical insurance
* Cycle‑to‑work scheme
* Employee discounts
* Paid volunteering day
* Stocks and shares
* Annual bonus and other rewards.
At Thales, we ensure equal opportunities, pay and working conditions for all.
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