Job Title: Hospitality Associate (Team Leader)
Salary: £30,500 per annum
Hours: 40 hours per week
Location: The Kite Bar and Restaurant at Denham Garden Village, Uxbridge
Due to the rural location please only apply if you drive and have use of a car unless you live within walking distance of Denham Garden Village.
Step up and take the lead in hospitality service excellence!
As a Hospitality Associate (Supervisor) with Anchor, you’ll help deliver smooth daily operations in a vibrant, caring, and customer-focused environment. This role is ideal for experienced hospitality professionals looking to progress their career in food and beverage management or care home catering leadership.
What you’ll do:
1. Oversee daily hospitality operations, ensuring service standards and compliance.
2. Manage shifts, EPOS systems, cash, and stock control.
3. Support team induction, briefings, and on-the-job learning.
4. Assist with marketing events, promotions, and community engagement.
What we’re looking for:
5. Experience in hospitality, catering, or customer-facing roles.
6. Strong leadership, communication, and organisational skills.
7. Confidence in managing daily operations and motivating team members.
8. Level 2 Food Hygiene qualification (or willingness to train).
9. Proficiency in Microsoft Office Suite and EPOS systems.
What you’ll gain:
10. Structured career progression and leadership development.
11. Opportunities to influence service delivery and resident satisfaction.
12. A rewarding role with a real sense of purpose.
If you would like to learn more about Anchor's Housing Service division, please copy and paste the following link into a new web browser, where you will be able to find details of typical roles we recruit, as well as example role profiles.
Anchor – a great place to work
Anchor is England’s largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life.
We’re not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities.
Our values
Every one of us can make a difference to our residents and play a part in shaping homes and services around their needs.
Our Anchor values of being Accountable, Respectful, Courageous and Honest apply to us all, whether you manage colleagues as part of your role or not.
Displaying our values can influence those around us to do the same. We can all be leaders at Anchor and should all be driven by the same customer ethos. Our helps align these values with the skills and behaviours we demonstrate.
A rewarding environment
From health and happiness to finance and your career, we’ll give you all the support you need.
Health & happiness
13. Gym, fitness and wellbeing discounts
14. Mental health support
15. Flexible working options
16. Access to online GP appointments
Finance
17. Pension plan – contribute between 4% and 8% and we’ll match it or better
18. Quick and easy pension transfer service
19. Savings and financial advice, loans, free life assurance
20. Discounts on shopping, holidays, phones, technology and more
Career
21. Ongoing personal and professional development programme
22. Leadership Pathways online learning resources
23. Career progression and promotion opportunities
To see our full range of benefits, check out our dedicated Please follow the link or copy and paste
Celebrating diversity, celebrating you
Anchor is proud to be an equal opportunity employer. We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other.
We are proud to have an LGBT+ group for our residents, and also Disability, LGBT+ and race and ethnicity colleague networks. These work to celebrate diversity, address concerns, review policy and practice and empower their members. We also have an Inclusive Ambassador network to allow all colleagues to be part of promoting diversity and to be an ally to others.
We are a Gold Standard Inclusive Employer, a Stonewall Diversity Champion, Menopause Friendly and a signatory to the Care Leaver Covenant, HouseProud Pledge and Age Friendly Employer Pledge schemes.