37 hours per week Fixed Term Contract until 18th January 2027 We are looking for an individual to join our Housing Services team as our next Customer Experience Advisor within our Neighbourhood Services Team to take a range of enquiries and give assistance to our customers. Managing both internal & external calls to customers regarding Neighbourhood enquiries including anti-social behaviour, mutual exchanges, Messy Gardens and Compliance. you will communicate effectively; act quickly and professionally resolve them. You will get the opportunity to support the team by being the first point of contact to customers. The role includes supporting our reception function at Tamar Court, Worle. This is a great opportunity to take that next step in your customer service career and learn new skills within the Neighbourhoods Team in a supportive team environment. About You: A natural communicator, you can communicate with a wide range of people in a clear and concise manner. With experience of working in a customer focused/service environment, you will also have high levels of IT literacy and have a flexible approach to supporting your colleagues. We review applications when received, so we may close the vacancy early if we find that perfect candidate. If the role interests you, then apply now. If you are an internal candidate and interested in this as a secondment, please speak to your line manager before applying as we will need to seek approval from your Head of Area for your application to be considered.