Role: Matchday Here to Help Assistant
Hours: To work all home games for the 2025/26 season
Location: American Express Stadium, Brighton, BN1 9BL
Contract Type: Worker agreement
Deadline Day: 26th June 2025
About Brighton & Hove Albion FC
We compete at the highest levels of football on a global stage while embracing our Sussex community spirit. At the heart of everything we do is our commitment to high performance, professional excellence, and making a positive impact.
Join our Here to Help team!
We are hiring a looking to build on our staff pool within our here to help team, supporting with areas such as Access and Ticket Investigations. Please state in your application which role you would like to apply for.
Our access team will meet supporters who may need assistance or direction on matchday. You will be a visible presence within the wheelchair areas for the duration of the match.
In the ticket investigation's role, you will support the team in reducing the misuse and unauthorized sale/resale of season tickets, match tickets and memberships. You will ensure accurate records of matchday incidents are logged via the CLUE system.
Your customer service background
We are looking for people who genuinely love helping others and know how to deliver standout customer service. You will be an excellent communicator who champions our Team Brighton values at a...