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TPS provides independent garages and bodyshops with high-quality Genuine Parts and products necessary to service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group, which includes Audi, SEAT, ŠKODA, Volkswagen passenger cars, and Commercial Vehicles. It is a national network of TPS Centres with a workforce of approximately 1,500 employees, committed to creating a motivating and inclusive workplace that recognizes and rewards staff and encourages learning and development.
Launched nationally in 2006 as a new brand concept, TPS operates on an Agency Model, meaning Centres stock and sell on behalf of Volkswagen Group UK. TPS has experienced rapid growth both financially and in the number of Centres nationwide.
What will you be doing?
As a Sales Manager reporting to the Centre Manager, you will manage and motivate the Parts Sales team to achieve and exceed sales targets while building strong relationships with customers.
* Lead, manage, and motivate the Parts Sales Executive Team to achieve and surpass sales targets.
* Monitor sales performance against KPIs and take corrective actions as needed.
* Plan and implement promotional activities with support from the Centre Manager.
* Maintain product knowledge and stay aware of competitor activity.
* Conduct regular performance reviews and provide developmental support.
* Motivate the team with creative incentive schemes and rewards.
* Ensure excellent customer service via the team.
* Monitor delivery schedules to maintain service levels.
* Conduct business with integrity and professionalism.
* Ensure proper use of all business systems.
* Maintain compliance with standards, financial, legal, warranty, and ethical guidelines.
What are we looking for?
* Proven management experience leading a sales team in a B2B environment.
* Passionate about delivering excellent customer service.
* Effective communicator capable of building relationships with stakeholders and clients.
* High IT literacy, proficient in MS Office.
* Results-driven.
* Interest or passion for the automotive industry or customer service.
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