Overview
Restaurant Supervisor (Duty Manager) Prezzo Italian
As a Duty Manager at Prezzo, you will play a pivotal role in overseeing the daily operations of the restaurant, ensuring everything runs smoothly, and providing an exceptional experience for our guests. Working alongside the General Manager, you’ll be instrumental in leading your team, enhancing performance, and driving the overall success of the business. At Prezzo, we believe in creating better careers for everyone offering opportunities for growth, development, and recognition in a supportive and rewarding environment. We are more than just a restaurant chain; you’ll have the responsibility and autonomy to manage the operations of your restaurant, collaborating with the General Manager to build a high-performing team while honing the leadership skills necessary for your next career milestone.
Life at Prezzo is a place where you can learn, lead, and love what you do, in an environment where everyone is valued, encouraged, and supported to grow. Whether you’re supporting other team members, enhancing guest experiences, or finding new ways to improve what we do, you’ll be making a real impact every day.
Responsibilities
* Support daily restaurant operations and guest experience under the guidance of the General Manager.
* Lead and develop the front-of-house team, ensuring service standards, cleanliness, and safety compliance.
* Monitor performance, drive continuous improvement, and contribute to achieving sales and quality targets.
* Make real-time decisions to adapt to busy periods and operational challenges.
* Collaborate with the General Manager and central support teams to align on goals and initiatives.
Qualifications
* Previous supervisory or team-leader experience, ideally in hospitality.
* Ability to guide and support a team.
* Understanding of health and safety and food safety basics.
* Passion for great service and guest experience.
Benefits
* 50% off food and drink at Prezzo, free meals on shift, and at least 25% discount for family and friends.
* Your birthday off.
* Employee Assistance Programme and GP appointment helpline.
* Voluntary Bupa dental cover and health cash plan.
* Grow with us – Career development opportunities and internal progression pathways.
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