Overview
The Opportunity
We are looking for a dedicated individual, with a passion for luxury to join us as Sales Consultant on our John Lewis, Chelmsford counter. This is a part-time opportunity, working 22 hours per week on a 2 month, fixed-term contract.
As the face of our brand, you will provide excellent customer service and detailed product knowledge to our customers. Using a personalized selling approach, you will see the customer journey from start to finish, including providing sensorial customer experiences through our signature services such as fragrance consultations or hand and arm massages. Alongside this, you will assist the team with general store related tasks, including stock management, cleaning and replenishment.
Responsibilities
* Provide excellent customer service and detailed product knowledge to customers.
* Use a personalized selling approach and manage the customer journey from start to finish, including offering sensorial experiences through signature services such as fragrance consultations or hand and arm massages.
* Assist the team with general store tasks, including stock management, cleaning and replenishment.
What we are looking for
* Excellent communication skills with confidence and a positive, can-do attitude.
* High level of personal grooming standards and a passion for luxury; champion our brand values.
* Ability to work well in a team, with drive and motivation to achieve store and personal KPI targets.
* Flexibility in working arrangements to meet business requirements.
What we can offer you
* An hourly rate of £13.20
* A 50% staff discount on Molton Brown products
* 22 days holiday + Bank Holidays
* A day off for your birthday
* A monthly store bonus scheme up to 0.35% of retail sales if store targets are reached
* Free product allocation every quarter up to 5 Molton Brown eligible items
* Access to discounts/cashbacks from high street retailers
* Enhanced family leave
* Healthcare Plan
* Wellbeing Support
* Recognition Awards
* Season Ticket Loans / Cycle To Work Scheme
* Company Pension Scheme
* Ongoing development and opportunities to enhance skills
* A company where your voice will be heard and your opinion matters
* Learning and development opportunities within our business and across brands
Molton Brown is part of Kao, founded in Japan in 1887. Kao is passionate about making a difference in people’s lives with high-quality products and services to create a Kirei Life for all—a beautiful life that respects the needs of our consumers and customers as well as the planet. Our corporate philosophy, the Kao Way, guides us in everything we do—acting with integrity, courageously driving innovation and treating each other with trust and respect.
How we work: Having been selected among the World's Most Ethical Companies for 19 consecutive years, we are a company with a purpose and strong corporate values. We never compromise on quality and craft our products with care for the consumer and the environment. At Kao, each employee can actively shape their job and their career. We work collaboratively to achieve our common goals, always aiming to deliver the best for our customers.
Hiring Process: Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community.
Want to learn more: If you feel you are as unique as our products and want to find out why 33,000 people across the globe opted for a career with us please visit https://www.kao.com/emea/en/
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