About CELT Cardiff
CELT Cardiff is a well-established English language school based in the heart of Cardiff. We provide high-quality English language courses to international students in a welcoming and supportive environment. We are currently seeking a professional, friendly, and highly organised Admin Officer to join our team on a full-time maternity cover basis. This is a front-facing role and an excellent opportunity for someone who enjoys working with people in a busy educational setting.
The Role
As the first point of contact for students, visitors, and staff, you will play a key role in ensuring the smooth day-to-day running of the school's administration.
Key Responsibilities
* Answering and directing incoming telephone calls in a professional manner
* Welcoming students and visitors to reception
* Processing student registrations accurately
* Maintaining and updating student records and databases
* Responding to email enquiries in a timely and professional manner
* Providing administrative support to the academic and management team
* Supporting students with general queries and offering guidance where required
* Handling documentation and maintaining organised filing systems
* Assisting with general office duties to ensure smooth operations
Skills & Experience Required
Essential:
* Previous administrative experience (education setting desirable)
* Excellent telephone manner and confident front-desk presence
* Strong written and verbal communication skills
* Friendly, approachable and professional attitude
* Strong organisational skills with good attention to detail
* Ability to manage multiple tasks and prioritise workload
Good IT skills, including:
* Microsoft Office (Word, Excel, Outlook)
* Confident handling of email correspondence
* Accurate data entry skills
* Ability to work independently and as part of a team
Desirable:
* Experience working in an educational or international environment
* Experience processing enrolments or student records
* Experience using databases / CRM systems
What We Offer
* Friendly and supportive working environment
* Opportunity to work in an international setting
* Central Cardiff location
Job Type: Fixed term contract
Contract length: 7 months
Pay: £27,000.00 per year
Benefits:
* Cycle to work scheme
* Free parking
Work Location: In person