Overview
Contract Manager
Location: County Community Hospital, Invergordon & Orkney, Kirkwall (Hybrid Working available)
Working hours: Monday to Friday - 38.75 hours per week
Benefits: Competitive annual salary, Company Car or allowance, private healthcare, and relocation package available.
Your new role
What you’ll do:
* Lead by example in a culture of safety, opportunity, inclusiveness, and diversity.
* Ensure Robertson Group safety and quality control standards are upheld.
* Full budgetary responsibility and associated cost base for FM services.
* Management of contract budget including monthly analysis of transactions and forecasting.
* Management of Lifecycle budget (Projects) to ensure assets are maintained in line with service standards.
* Ensure compliance record keeping is maintained to a high standard to meet statutory requirements, contract service standards, and SHTMs.
* Liaise with client Representatives regularly, ensuring positive constructive relationships based on long‑term partnership.
* Practice effective risk management working with Commercial and Financial business partners to ensure Riks & Opportunities schedules are accurate and mitigation/management plans are implemented.
* Monitor contract and team performance, providing formal monthly reports to the client and RFM Operations Manager, confirming compliance, and identifying issues for discussion, future workload, risks and opportunities.
* Attendance at monthly Operational Meetings with the client to discuss performance.
What you’ll need:
* Candidate will be an experienced manager holding a relevant degree or professional qualification in an Estates/Facilities discipline.
* Commercial awareness of PFI within the healthcare sector or similar complex environment.
* Experience in CAFM systems to manage helpdesk tasks and reporting.
* A strong technical focus with knowledge of Building Regulations.
* Knowledge and understanding of NHS “SHTM 00 best practice guidance for health care engineering” policies and principles.
* Good analytical and problem‑solving skills.
* A methodical approach.
* Ability to work on own initiative.
* A recognised health and safety qualification eg. IOSH / NEBOSH / SMSTS.
* First Class customer service skills are essential, together with a positive outlook and flexible, team‑working attitude.
* Proficient in relevant computer programmes (Microsoft Word, Excel, etc.).
* Considerable budgetary experience.
The successful candidate will require a PVG/Disclosure Check before starting in the job.
Who we’re looking for:
The successful candidate will be responsible for the Contract Manager role, overseeing site operations, health, safety, wellbeing, and the commercial and financial profitability of both County Community Hospital in Invergordon and Balfour Hospital for Hard FM services across the facilities. The successful candidate will also hold and maintain positive executive relationships with the end customer (NHSO) and ProjectCo SPV, and will actively collaborate with colleagues to foster a positive, proactive, and progressive environment.
What's in it for me
What’s in it for you?
In addition to the hourly rate, we offer a wide range of rewards and benefits including:
* 33 days annual leave (pro rata for part time positions)
* Private pension
* Life assurance
* Cycle to Work scheme
* Rewards platform for discounts with retailers, supermarkets, restaurants and more
* Annual flu vaccine
* Free Health & Wellbeing advice
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