The Growth Companys (GC) Employment team is seeking a highly organised and proactive Project Coordinator to support the delivery of the Restart Scheme in Barnsley. Youll be the first point of contact for customers and partners, ensuring a professional and welcoming environment while managing key operational tasks. This role involves coordinating training sessions, managing stakeholder communications, and maintaining accurate data and financial records, all within a fast-paced, target-driven environment.
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Key Responsibilities
Coordinate venue bookings for 1-1 and group training sessions.
Manage diaries and appointments for Employment Mentors and Key Workers.
Greet and register customers and visitors in line with Health & Safety and data security policies.
Handle telephone referrals from Jobcentre Plus with professionalism and confidentiality.
Record and maintain participant data using internal systems (e.g. ISIS, JMS, IMPACT).
Liaise with Probation Officers and employers to ensure timely updates and employment validation.
Raise payments and purchase orders using internal financial systems.
Ensure the smooth running of the office, including petty cash management and mail handling.
About You
Naturally organised, with a structured approach to managing busy workloads.
Calm and composed when faced with challenging or high-pressure situations.
Skilled at building strong relationships through clear and professional communication.
Comfortable handling multiple tasks and meeting tight deadlines.
Trusted to manage sensitive information with discretion and care.
A collaborative team player who also works well independently.
Proactive in identifying ways to improve service delivery and internal processes.
Warm and approachable, with a customer-first mindset.
Skills Required
Excellent customer service and interpersonal skills.
Strong planning and organisational abilities.
Ability to work to daily, weekly, and monthly targets and KPIs.
Proficient in Microsoft Office (Excel, Word, Outlook, PowerPoint).
Good written and verbal communication skills.
Experience in administration, ideally within a funded or contracted environment.
Familiarity with internal booking and finance systems is an advantage.
Willingness to undertake training and adapt to new systems and processes.
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