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Workplace Manager - Life Sciences Client
Location: Cambridge
Client: Global Life Sciences Organisation
Employer: CBRE Global Workplace Solutions
Contract: Full-time, site-based
Role Overview
CBRE is recruiting a Workplace Manager to lead the delivery of workplace and facilities services at a high-profile life sciences site. This is a client-facing leadership role responsible for service delivery, people management, health & safety, financial performance and continuous improvement.
Key Responsibilities
* Lead and manage the on-site workplace team to deliver services in line with SLAs and KPIs
* Act as the main point of contact for the client, building strong working relationships
* Ensure Health & Safety, QSHE and statutory compliance across all services and contractors
* Manage site operations, including reception, post, cleaning, catering, meeting rooms and office services
* Oversee reactive and planned maintenance delivery via CAFM / helpdesk systems
* Manage site budgets, cost control, reporting, accruals and purchase orders
* Produce weekly and monthly financial and performance reports
* Support workplace improvements, new initiatives and flexible ways of working
* Manage projects, moves, changes and events on site
* Recruit, develop and performance-manage team members and support succession planning
Skills & Experience
* Proven experience in a Workplace Manager, Facilities Manager or Operations Manager role
* Strong background in customer service, hospitality, front-of-house or workplace services
* Confident managing people, budgets and client relationships
* Strong understanding of Health & Safety and compliance
* Experience using CAFM systems and Microsoft Office
* Highly organised, professional and service-driven
Desirable
* Life sciences, corporate office or high-profile client experience
* Financial or commercial management experience
What's on Offer
* Opportunity to manage a flagship client site
* Career progression within CBRE
* Supportive, professional working environment
* Competitive salary and benefits package
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