Job Reference: RD1544652AbeGMLocation: Aberdeen, Aberdeen City, United KingdomType of Contract: PermanentSalary: £45000.00 to £48000.00 per year Subject to experience plus benefits and bonusAbout the RoleColby River Property Management are seeking a General Manager to oversee the day-to-day running of their community at Forbes Place in Aberdeen. This development of 292 build to rent apartments and townhouses brings a combination of private and corporate lets to the management portfolio. We are looking for manager who excels in team management and leadership, customer service, budget control and overall property management to retain the high standards of occupancy and value at this top-rated development. This is a role which will allow someone to set the standard for how the general management and service offering is delivered at Forbes Place. This role will involve a small amount of travel for training and business meetings and may also require attendance at and providing support to other sites nearby.What you will doSite & Team ManagementLead and develop onsite team (performance, training, engagement)Ensure operational efficiency and adherence to processesDrive a high-performance, service-led cultureResident ExperienceDeliver best-in-class customer serviceLead resident engagement strategy (events, community building)Manage feedback loops and continuous improvementLettings & RevenueMaximise occupancy and rental growthOversee marketing, leasing performance, and renewalsEnsure high presentation standards across units and communal areasProperty & Facilities ManagementOversee maintenance, compliance, and H&SManage contractors and service partnersEnsure building operations run smoothly and safelyFinancial & Asset PerformanceManage OPEX budget and drive NOIContribute to asset business planning and reportingIdentify ancillary income opportunitiesCompliance & RiskEnsure full regulatory compliance (H&S, COSHH, housing legislation)Handle insurance claims, litigation, and risk mitigationOversee inspections and safety proceduresWhat you will haveStrong residential / BTR / property management experienceProven team leadership and line managementExperience managing budgets and asset performanceGood understanding of H&S, compliance, and housing legislationCommercial mindset with ability to drive income and control costsStrong customer service and stakeholder management skillsIn a nutshell we'd love you to apply if you areA commercially aware, operationally hands-on BTR General Manager who can:Run a complex residential asset day-to-dayLead teams and elevate service standardsDrive both occupancy and financial performanceWhat we will offer youColby River is one of the UK’s leading operators of residential developments in the UK. We specialise in providing thoughtfully designed homes in friendly and professionally managed communities, all across the UK. With more than a decade of experience in managing rental homes, we understand what really matters and built our operating platform with this in mind.Our benefits include:£45-£48,000 basic salaryDiscretionary Bonus Scheme33 days holiday (pro rata) + the option to buy 5 moreUp to 5% matched pension scheme3x salary life assurance (option to increase to x4)Employee Assistance Programme (EAP)24-hour Digital Doctor accessHealth Assured Wisdom AppCompetitive parental leaveDiscounts platform with hundreds of retailers, restaurants, and gymsImportant note:No agency applications will be considered for this role. Any CVs received will be treated as a free gift.