Customer Service Administrator £29,500 per annum, increasing after successful probation Braintree, Essex Monday-Friday, 9am-5pm, 35 hours *Please note, you must drive and have access to a vehicle due to location Are you driven by achieving results and confident in working towards key performance indicators (KPIs)? Our client is currently seeking a Customer Service Administrator to join their team on a permanent basis. As a Customer Service Administrator, you will play a crucial role in supporting emotionally sensitive individuals through telephone and face-to-face advice. This fast-paced environment demands resilience and adaptability, as you'll be working with the Regional Assistant Manager to re-prioritise your tasks based on evolving needs and priorities. To succeed in this role, you should be target driven, friendly, and possess proven experience of working under pressure and within deadlines. If you thrive in a dynamic working environment and are eager to make a difference, we want to hear from you! Responsibilities include: Supporting vulnerable individuals with completing applications accurately and within required KPIs and timescales Providing detailed induction briefings and offering advice and guidance to clients throughout the process Collaborating with the regional team to ensure compliance with regulatory requirements, health and safety standards, and policies Ensuring clients are aware of eligibil...