Location: Bridgwater Working Hours: Monday to Friday, 08:30 – 17:00 Salary: £28,(Apply online only) per annum (£13.47 per hour) Contract: Temporary or Permanent opportunities available Holiday: 22 days plus 8 bank holidays per year
About the Role
We are looking for an experienced Administrator with strong scheduling expertise to join our team in Bridgwater. This role is central to ensuring smooth operations across the UK, managing the full order processing cycle and coordinating daily transport schedules.
You will play a key part in balancing customer requirements with technician availability, ensuring service levels are met while supporting invoicing, quotes and customer communications. This is a fantastic opportunity to join a respected organisation in the fire safety industry, offering stability and career growth.
Key Responsibilities
Manage shared inboxes and respond promptly to enquiries
Accurately process sales orders via telephone and email
Coordinate and schedule reactive and planned work for technicians, considering location, skills, and response times
Optimise daily schedules to maximise productivity and monitor job progress
Track technician travel and activity, escalating issues when required
Handle customer enquiries from initial contact through to resolution
Support sales with information requests (literature, technical specifications, certification details)
Ensure compliance with company policies and procedures
Candidate Profile
Proven experience in scheduling within transport, logistics, or service environments
Strong organisational skills with the ability to manage multiple priorities
Excellent communication skills, both written and verbal
Customer-focused with a commitment to delivering high-quality service
Detail-oriented, adaptable, and proactive team player
Self-motivated with a willingness to support wider team functions when needed
Why Apply?
Competitive salary and holiday entitlement
Join a respected and established organisation in the fire safety industry
Opportunity to develop your career in administration and scheduling
Supportive team culture and professional working environment
For more information regarding the position or to discuss any other opportunities Please call (phone number removed) or email (url removed) and ask to speak to Elliot for more information about this role.
Allocation Number : INDTB