* 1st Line IT Support Technician
* Manchester
* Initial 4-week contract with potential for extension
* £160 per day
Our client is currently hiring for a 1st Line IT Support Technician to join a dynamic team supporting a well-established client based in Manchester. This is an excellent opportunity for someone with strong helpdesk and desktop support experience to make an immediate impact.
Key Responsibilities:
* Act as the first point of contact for IT-related queries via phone, email, and ticketing system.
* Diagnose and resolve hardware, software, and network issues.
* Build, configure, and deploy PCs across the company.
* Support Windows 10/11 environments
* Maintain accurate documentation of support requests and resolutions.
* Collaborate with other IT team members to ensure smooth operations.
Requirements:
* Previous experience in a 1st Line Support or Desktop Support role.
* Strong troubleshooting skills across hardware, software, and networking.
* Experience with PC builds and deployments.
* Familiarity with Windows OS, and basic networking concepts.
* Excellent communication and customer service skills.
* Ability to work independently and manage time effectively.