Posted: 17 June
The role
The role
To lead the delivery of Harlow Council's damp, mould and disrepair surveying function, ensuring that cases are inspected, diagnosed, managed and resolved in line with statutory duties, Awaab's Law, the Housing Health and Safety Rating System, the Housing Ombudsman Complaint Handling Code, and the Council's repairs, damp and mould, disrepair and asset management policies.
The postholder will provide technical leadership and day-to-day line management for two Damp and Mould Surveyors and one Disrepair Surveyor, ensuring high-quality inspections, accurate diagnosis, effective case progression, clear resident communication and timely completion of remedial works.
Key Responsibilities
- Manage, supervise and support two Damp and Mould Surveyors and one Disrepair Surveyor, including workload allocation, case reviews, performance monitoring and technical guidance
- Lead on complex damp, mould and disrepair cases, ensuring inspections are completed, root causes are identified, and appropriate remedial actions are specified
- Ensure damp and mould cases are assessed and progressed in line with Awaab's Law, HHSRS requirements, the Council's Damp, Mould and Environmental Issues Policy and relevant statutory timescales
- Oversee disrepair cases from inspection through to completion, working closely with Legal Services, complaints, repairs teams, contractors and housing ma...
