Fitch Learning is a leader in financial services training. With unrivaled breadth and depth, the company delivers learning solutions for apprentices, graduates, and those with 10+ years’ experience in Financial Services. Our offerings include expert faculty, e-learning, coaching, and blended assessments, improving individual and collective business performance. Fitch Learning is a Fitch Solutions company.
Working at Fitch Learning provides the opportunity to be part of a global leader in financial education, committed to delivering cutting‑edge training solutions. You'll collaborate with a team of experts dedicated to empowering professionals with the skills and knowledge needed to excel in the finance industry. By joining us, you'll be at the forefront of innovation in professional education, contributing to impactful learning experiences that drive career advancement and industry success.
Fitch Learning is seeking a senior Revenue Operations leader to design and scale the infrastructure, systems, and processes that enable global revenue growth. This role is a strategic thought partner to the CEO and regional revenue leaders, translating strategy into execution through operational excellence, data‑driven insights, and best‑in‑class commercial enablement.
Ideal candidates are strategic RevOps leaders who thrive at the intersection of strategy and execution. You’ll have a direct line to the CEO, influence global GTM direction, and build the foundation for Fitch Learning’s next phase of growth.
About the Team
* Exciting opportunity to join a high‑performing team
* Experience a fast‑paced, dynamic environment with strong financial backing, stability, and a wide range of learning products and solutions
* Benefit from a collaborative team culture, supported by colleagues across global offices
* Be part of an organization where you can truly make a difference and advance your career
How You’ll Make an Impact
* Strategic Enablement
a. Act as a strategic thought partner to the CEO and regional heads, advising on GTM strategy, revenue models, and scaling best practices
b. Translate business strategy into operational plans, ensuring sales, marketing, and revenue operations are aligned
c. Identify and institutionalize GTM best practices across geographies and segments
* Operational Infrastructure
a. Own the commercial systems stack (Salesforce and related tools), defining business requirements, integrations, and reporting structures
b. Lead post‑acquisition data migration and Salesforce integration to support a unified GTM approach
c. Build scalable workflows, reporting, and forecasting models
* Analytics & Commercial Insight
a. Establish a single source of truth for revenue data and KPIs
b. Provide actionable analytics to guide leadership decision‑making
c. Use data to identify opportunity gaps, optimize sales motions, and inform go‑to‑market strategy
You May be a Good Fit if
* 10+ years in revenue operations, commercial strategy, or GTM enablement roles
* A proven track record of designing and operationalizing GTM strategy in global, matrixed organizations
* Experience leading CRM strategy and implementation, ideally with Salesforce
* Strong ability to influence senior stakeholders without direct sales ownership
* A solid understanding of SaaS RevOps principles and how to adapt them to professional services models
What Would Make You Stand Out
* Demonstrated ability to influence and embed change into sales teams in a fast‑paced environment and to inspire rapid adoption of business transformation
* Ability to prioritize & handle multiple requests concurrently and consistently deliver results against a deadline
* Experience operating in a matrix organization, including stakeholder engagement and influencing business heads and operations management
* University degree: industry qualification, graduate degree preferred
KPIs
* Salesforce integration and adoption metrics
* Sales productivity improvements driven by process and tooling enhancements
* Time‑to‑insight and reporting turnaround
* Cross‑regional GTM process standardization
* Forecast accuracy improvement
Why Choose Fitch
* Hybrid Work Environment: 3 days a week in office required based on your line of business and location
* A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity
* Investing in Your Future: Retirement planning and tuition reimbursement programs that empower you to achieve your short and long‑term goals
* Promoting Health & Wellbeing: Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing
* Supportive Parenting Policies: Family‑friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively
* Inclusive Work Environment: A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower our colleagues around the globe
* Dedication to Giving Back: Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community
At Fitch Group, the combined power of our global perspectives is what differentiates us. Our global network of colleagues comes together to accomplish things greater than they ever could alone.
Every team member is essential to our business and each perspective is critical to our success. We embrace a diverse culture that encourages a free exchange of ideas, guaranteeing your voice will be heard and your work will have an impact, regardless of seniority.
For more information, please visit our websites: www.fitchratings.com | www.fitchsolutions.com | www.fitchlearning.com
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