Role Purpose Grow your procurement expertise in a fast-paced, collaborative team, with the opportunity to take on increased responsibility. There will be progress for the right candidate who shows strong performance, initiative and ownership. The Procurement Coordinator will support the Procurement Manager with the day-to-day procurement process by managing purchase orders and core product/supplier data, ensuring information is accurate and up to date. They will also act as a key link between suppliers, freight partners and internal teams, handling queries, tracking imports and deliveries, coordinating returns and seasonal activity, and helping to resolve any issues that could impact stock availability. If this is you continue reading and we look forward to receiving your CV. Procurement Support the Procurement Manager with daily exporting of orders and associated tasks. Raise and amend purchase orders for all order types (JIT, consignment, promotional, US and new titles). Respond to procurement enquiries, including stock availability, lead times and bulk purchase quotations. Verify supplier cost prices, discounts and terms & conditions, escalating discrepancies where required. Monitor stock levels for key bulk and seasonal lines, agreeing purchase actions with the Procurement Manager and placing top-up orders where needed. Manage out-of-stock customer orders and “hard to find” items, working with internal teams and suppliers to identify solutions. Coordinate with suppliers, stock control and the warehouse to arrange returns of overstocks, seasonal, SOR and consignment stock. Maintain and audit stock notes and product tagging systems to ensure accurate, consistent product information. Assist in the planning and delivery of seasonal procurement activities. Supplier Relations Act as a primary contact for day-to-day supplier queries, managing the shared inbox and ensuring timely, accurate responses. Coordinate with stock control and warehouse teams to ensure orders arrive as scheduled, proactively addressing delays or issues. Monitor supplier performance against agreed SLAs and follow up on deviations to drive resolution. Attend meetings with freight providers, external procurement partners and, where appropriate, publishers/suppliers to support effective relationships and issue resolution. Provide suppliers with relevant sales and purchasing data to inform their planning and performance. Maintain accurate supplier records and database information through regular updates and scheduled reviews. Supplier & Product Onboarding Coordinate interactions with new suppliers and products alongside the Procurement Manager and Category Managers, ensuring all onboarding activities are completed. Guide suppliers through Eden’s onboarding process by providing clear documentation, instructions and ongoing support. Build positive, collaborative relationships with new suppliers, acting as a key point of contact and connecting them with other departments where needed. Track and update supplier and product status through all onboarding stages, ensuring systems and stakeholders remain up to date. Supplier Evaluation Work with the Procurement Manager and internal teams to validate and progress new supplier and product opportunities. Assist in assessing supplier capabilities and suitability against Eden’s commercial, operational and compliance requirements. Freight Management Book and coordinate collections with international suppliers, supporting the transition to supplier-managed collections where appropriate. Track imports (primarily US) and ensure internal systems and stakeholders are updated from booking to delivery, following up on any issues. Liaise with freight providers, suppliers and the warehouse to communicate expected delivery dates and any delays. Assist in the review of freight arrangements, exploring consolidation and alternative providers to optimise service and cost. Provide accurate customs clearing instructions (e.g. commodity codes, commercial invoices). Check, reconcile and where necessary dispute freight and duty invoices, ensuring all line items and additional charges are correct and approved. Person Specification Experience in Procurement Experience in a coordination or administrative role in a busy, commercial environment Confident working with data and numbers, with an eye for spotting errors or inconsistencies Strong IT skills, especially Excel, and comfortable learning new systems Excellent attention to detail and accuracy in all aspects of your work Highly organised, able to manage multiple priorities and deadlines Clear, professional communicator – in writing, on calls and in meetings Able to build positive working relationships with colleagues and external partners Proactive, solution-focused and comfortable taking the initiative A team player with a positive, “can do” attitude and strong sense of ownership and accountability About the Eden Group Eden is based in the historic city of Chester. Founded as a values-driven business, we place high importance on integrity, fairness, social responsibility, and the wellbeing of our employees and their families. Our team is: Creative problem-solvers who value collaboration Courageous and growth-oriented, with an appetite for learning Compassionate, serving customers, suppliers and colleagues with care We strive to be a business where: People love to work Customers love to recommend Suppliers enjoy doing business with us Job Type Permanent - Full Time This role will be in-person for the first six months to obtain a good understanding of the role and build relationships with key stakeholders. After six months, this will be a hybrid role with a minimum of 3 days in the office. Benefits: Additional leave Bereavement leave Cycle to work scheme Employee discount Enhanced maternity leave Enhanced paternity leave On-site parking Sick pay Work authorisation: United Kingdom (required) How to Apply If you are interested in this role, please click on the link below. We look forward to receiving your Covering Letter and CV.