Job Details
Hours:37.5hr per week to include shifts covering 7am - 10pm Monday - Friday including bank holidays
Contract:Permanent
Location:Hybrid – 3 days a week at either our Cargo Facility at DCE (London Heathrow) or VHQ (Crawley). Thursdays at DCE are required.
Closing date: 28th August 2025
In a nutshell
As ourAccount Manager – Global Sales,you’ll be at the forefront of managing and developing some of Virgin Atlantic Cargo’s most strategically important global customers, multi-national freight forwarders and logistics integrators. This is a pivotal role where you’ll drive long-term commercial partnerships, align our cargo services with global supply chain strategies, and deliver exceptional value to our customers.
In this role you’ll take ownership of end-to-end relationships across multiple geographies, working cross-functionally to ensure a seamless customer experience and sustainable revenue growth. If you’re commercially savvy, globally minded, and passionate about premium service delivery, this could be your next big move.
Day to day
* Act as the primary sales lead for assigned global forwarder/integrator accounts.
* Develop and execute strategic account plans to drive year-on-year growth and customer retention.
* Identify and secure revenue opportunities through tenders, renewals, and strategic alignment with customer priorities.
* Lead regular business reviews and performance reporting, ensuring service delivery meets or exceeds expectations.
* Collaborate with internal teams across Revenue Management, Pricing, Capacity, Operations, and Customer Service.
* Provide sales insights to support forecasting, network planning and strategy.
* Collaborate with joint venture and alliance partners (e.g., Delta, Air France-KLM) to maximise shared opportunities
* Represent Virgin Atlantic Cargo at customer meetings and industry events globally.
About you
Are you a relationship-driven sales professional with a global mindset and a passion for logistics? Do you thrive in complex, cross-cultural environments and know how to influence senior stakeholders?Then this could be the role for you!
Alongside the above, we’re looking for someone with:
* Proven experience in air cargo or logistics experience, including proven experience within strategic account management or sales.
* Experience managing large global forwarders or integrator accounts (preferred).
* Strong commercial acumen with negotiation, forecasting, and contract management skills.
* Ability to work cross-culturally and coordinate with global teams.
* Excellent communication and stakeholder management skills.
* Willingness to travel internationally.
* Proficiency in CRM systems, sales planning tools, and Microsoft Office.
If the above sounds like you, and you have the passion to help shape the future of Virgin Atlantic Cargo’s global partnerships, we’d love to hear from you!
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Be yourself
Our customers come from all walks of life and so do our colleagues. That’s why we’re proud to be an equal opportunity employer and actively encourage applications from all backgrounds. At Virgin Atlantic, we believe everyone can take on the world - no matter your age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs. We celebrate difference and everything that makes our colleagues unique by upholding an inclusive environment in which we can all thrive. So that everyone at Virgin Atlantic can be themselves and know they belong.
To make your journey with us accessible and individual to you, we encourage you to let us know if you’d like a little extra help with your application, or if you have any individual requirements at any stage along your recruitment journey. We are here to support you, so please reach out to our team, (recruitment@fly.virgin.com) feeling confident that we’ve got your individual considerations covered.
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