There are a lot of great reasons to love working at Laithwaites not least that we’re the most successful wine merchant on the planet. A family run business for over 50 years we sell more wine, to more people, than anyone else.
Our secret? We realised that not only did we need to get out there, meet the winemakers and discover the world’s best wines for ourselves, we had to take the customer on the journey with us.
We do that with great communication, un-stuffy writing and tastings for the customer to meet the winemakers themselves. You too, could be part of that journey.
We are looking for a motivated and curious individual to join our Tradingteam as Digital Trading Manager.
The Digital Trading Manager is responsible for maximising online sales performance and driving commercial success across the online channel. This role blends strategic planning and commercial thinking, ensuring optimal product visibility, customer engagement, and revenue growth within the digital marketplace.
You will be based in our Theale Office in hybrid pattern with at least 3 days based from the office.
Key Responsibilities:
* Analyse trading performance, provide actionable insights, and react quickly to market trends and opportunities.
* Lead digital merchandising strategy, ensuring best-in-class navigation, product storytelling and product ranking that supports all digital channels.
* Own weekly and monthly online reporting for senior leadership.
* Identify friction points and drop-offs, driving measurable improvements in site performance.
* Manage the online merchandising calendar, ensuring product, promotions, and campaigns are displayed and delivered effectively.
* Collaborate with Trading, Marketing and Tech teams to optimise the customer journey and enhance conversion rates, AOV and revenue.
What we’re looking for:
* Adaptability and a proactive attitude within a fast-paced environment.
* Excellent communication and stakeholder management abilities.
* Resilient and composed under pressure.
* Strong analytical skills, with expertise in interpreting trading data and web analytics.
* Commercial acumen and a results-driven approach.
* Proficiency with e-commerce and CMS platforms, merchandising tools and analytics dashboards
Preferred:
* Experience with Adobe or Google Analytics.
* Proficient with Excel.
* Proven experience working with cross‑functional stakeholders and presenting to senior leadership.
* Managerial experience.
Doing Things Beautifully is at our core. We are an equal opportunities employer and welcome applications from anyone regardless of race, sex, sexual orientation, religion / belief, age or disability
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