Job Introduction
The Quality & Governance Manager is a pivotal part of the Rochdale and Oldham management team. The successful candidate will have oversight of all aspects of quality improvement and governance of the service. This will include the coordination and management of internal/external audits, leading on the death learning processes, overseeing the incident reporting, managing the customer feedback process, ensuring adherence to CQC regulatory compliance, reviewing, researching, writing and submitting of complex reports and investigations, ensuring compliance with mandatory training, embedding a positive learning culture across the teams and helping to progress the service to an ‘outstanding’ CQC rating.
Role Responsibility
You will work closely with the ROAR leadership team to identify improvement opportunities and support to deliver change. You will oversee a comprehensive service development plan to focus the team and drive improvement.
The Ideal Candidate
We are looking for someone with outstanding written and telephone communication skills as well as the ability to work effectively, independently, and as part of a busy management team.
You are likely to have a good background including experience of managing health and safety in a workplace and have experience of managing people.
In return, you'll enjoy the scope and support to enhance your own career, as you gain the experience and training you need to progress with us. So, if you're ambitious and focused on helping people with mental health issues, join us as Quality and Governance Manager and add real value to people's lives, as well as your own.
About us
further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package that includes:
1. 29 days’ paid holiday a year, increasing with each year of service up to 31 days. Plus the option to buy additional holidays and spread the cost
2. Join our team and discover the comprehensive benefits we offer by following this link to explore all the exciting perks available to our employees https://jobs.turning-point.co.uk/benefits.html?utm_source=jobad&utm_medium=referral&utm_content=benefits
Turning Point