Can you bring your administrative skills to our Customer Service department? Join our team based in Carlisle, UK and enjoy a collaborative culture that empowers you to build a career you can be proud of.
What would you do as ourCustomer Service Agent
As our customer service agent you will provide an industry leading and customer-focused service to our customers by championing the Carlisle Brass and Eurolite brands through a variety of communication channels to our customers.
A key focus of the role will be to support our sales growth and customer satisfaction targets to maintain our position as the UKs largest specialised developer of door and window furniture for both residential and commercial properties. In addition to this you will be involved in working closely with our Cylinder Workshop department, as well as the Eurolite range of products to the electrical wholesale market.
You would also:
1. Ensure customer orders across all communication channels are processed quickly and efficiently to ensure a smooth order flow to the warehouse.
2. Provide detailed product and service information to our customers...