Are you a friendly, customer-focused 7.5-tonne driver with experience in home deliveries and lifting heavy goods?
This is not just a driving role. You will be the face of our business, so having excellent customer service skills and the ability to lift and manoeuvre heavy items of furniture every day, with manual handling experience is essential.
Working hours - Monday to Friday 6-6.30am start. 48hrs per week (WTD 17 week average)
We take pride in ensuring our customers receive their delivery to a room of their choice with a first-class, friendly service. As part of a two-person delivery team, our Customer Delivery Drivers will deliver mattresses, bed frames, and furniture products into customers' homes and may help to assemble the products in their room of choice, being a key representative of the Bensons brand.
7.5 tonne Customer Delivery Driver - Dagenham - £39,262 p.a. + Benefits + Bonus
Bonus Scheme
We offer a performance-related bonus of up to £95 per week for meeting targets. The targets include Microlise driving style, NPS, stock loss, and bed frame assembly. We understand that joining a new company comes with additional learning; therefore, for the first 12 weeks with us whilst you are onboarding and bedding in, we will support you with a guaranteed performance-related bonus of £20 each week for 12 weeks.
So, what will you do?
* Lift and manoeuvre customers' orders including beds, mattresses, and/or bedroom furniture to the room of the customer's choice as part of a 2-person delivery team, ensuring the home is left clean and tidy.
* Engage all customers by communicating in a warm, friendly, and professional manner, ensuring they are left with a positive impression of our service, championing Bensons products and doing all you can to deliver a great customer experience, as you would expect as a customer yourself.
* Complete your deliveries on time, to schedule, and most importantly ensuring your customers are left happy, keeping your customer informed by calling ahead.
o Use the PDA scanner and complete paperwork to ensure customers' orders are delivered correctly, promptly, and accurately, and work with warehouse and cross-dock teams as necessary to ensure products are loaded and delivered safely without damage.
o Support an environment and culture within Bensons for Beds where the Customer is firmly at the centre of everything that we do.
o Ensure your vehicle is clean and fit for the next delivery to represent Bensons in our communities, monitoring for roadworthiness and reporting any defects, ensuring compliance with all transport legal requirements.
Who do we want?
* You must have a UK driving licence Cat C1 along with a valid driver’s CPC DQ card / valid driver’s digital card.
* Previous commercial driving experience in a 7.5t vehicle.
* Previous experience and understanding of using digital tachographs.
* Good people skills and some previous experience in a customer-facing role.
* Ability to lift and manoeuvre heavy items of furniture with manual handling experience is essential.
* Understanding of EU Driving legislation and tachograph law.
* Desirable experience of using a PDA.
* Please note that for insurance purposes you should be aged 21 years or over.
Apply now!!
If this sounds like you and you want to join a great team that is devoted to delivering great customer service, apply today!
#J-18808-Ljbffr