Role: Quality Assurance Manager
Location: Bishop's Stortford
Salary: £50,000+
Working Hours: Monday to Friday
About the Company
Our client is a UK based brand making premium chilled cheesecakes and chocolate puddings. They are known for producing high quality desserts for major retailers and are continuing to grow within the food manufacturing sector.
Summary
The Quality Assurance Manager will work alongside the Quality and Operations teams to ensure all products are safe, legal, compliant and of the highest quality. This role will lead the site Quality function, manage the QA team and drive standards across all processes.
Key Responsibilities
Work in partnership with Operations to ensure safety, legality and quality standards are met
Manage and maintain all factory technical procedures and processes linked to raw material quality
Lead and support the Quality Auditors and Quality Assistant to ensure consistency and high standards
Make key manufacturing decisions relating to quality and food safety
Lead and present monthly quality meetings
Ensure non conforming product is identified, controlled and reported
Oversee taste panels and finished product assessments
Support product launches, data tracking and continuous improvement initiatives
Maintain responsibility for site pest control and audit readiness
Ensure completion of hygiene, GMP, fabrication and calibration audits through the QA team
Manage microbiological sampling, swabbing and testing programmes
Conduct traceability exercises and support complaint investigations
Drive improvements in product quality and cost efficiency
Site Standards
Ensure all staff follow hygiene and dress standards
Monitor site compliance and maintenance actions
Support daily troubleshooting and operational challenges
Assist with internal and external projects as required
Finished Product Assessment
Ensure product sampling is completed throughout production runs
Review results against specifications and take action where required
Support retail release processes
Requirements
Previous experience in a Quality Management role within food manufacturing
Strong understanding of food safety systems including HACCP
Good communication skills with the ability to influence teams
High attention to detail and strong organisational skills
Computer literate and numerate
Food related qualification preferred
The Person
Proactive and confident in decision making
Passionate about quality and continuous improvement
Able to work to deadlines and manage priorities
Comfortable working across a factory environment
This is an excellent opportunity to join a well established and growing food manufacturing business where you can make a real impact on product quality and site performance.
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