Overview
Supporting your overall wellbeing with counselling, mental health support, life management, medical guidance, and helpful resources.
Olivia is our friendly virtual assistant, available to support you navigate through the application process 24 hours a day, 7 days a week. Whether it's late at night or over the weekend, she's on hand to answer your questions, guide you through the application process, or help you find what you need. Olivia can answer common questions, guide candidates through application steps, arrange interviews and provide timely updates, all to help make the application process smoother and easier to navigate. Note: Olivia can’t make hiring decisions (those are made by human recruiters).
Before we can employ you, we are required to verify your eligibility to work in the UK & Ireland. Acceptable documents to evidence your right to work can be found here. You'll need to provide original documents such as a valid passport or a valid UK/Ireland visa (with a college letter listing term dates, where applicable). Only original documents will be accepted.
Responsibilities
* As a Crew Member, you will work in a fast moving, high energy environment to provide the best customer experience.
* Prepare food, serve on the till, and attend to customers in the dining areas while maintaining high standards of quality, service and cleanliness.
* Complete tasks in line with training, company guidelines and management direction.
* Follow workplace safety, security and food hygiene procedures.
* Treat customers and colleagues with courtesy and respect and work as part of a supportive team.
* Deliver friendly, fast and accurate service.
* Be a good customer experience leader with a positive attitude and willingness to contribute to the team.
Qualifications & Attributes
* Friendly, welcoming, courteous and helpful behavior; ability to connect with customers and make them feel valued.
* Effective communication skills, including attentive listening, face-to-face verbal communication and eye contact.
* Ability to maintain high energy levels while working efficiently and productively.
* Willingness to work in a dynamic, high-energy environment and to contribute to a positive team culture.
* Commitment to core values: Serve, Inclusion, Integrity, Community and Family.
* Flexibility to work varied shifts; many locations operate 24 hours a day.
Benefits & Working Arrangements
* Benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top brands and more.
* Premium Shift pay for overnight hours (midnight to 5am).
* Above the national minimum wage for all team members; holiday and sick pay; employee discounts at over 1,600 retailers.
* Opportunities for progression within the restaurant and the broader McDonald’s brand.
Interview Process & Scheduling
The interview is an important part of our hiring process to assess values, attitudes and fit for the role. We may ask you to provide examples of teamwork and how you contributed to positive outcomes. If you cannot make an interview slot, you can contact Olivia to rearrange a suitable date.
Frequently Asked Questions
* What type of questions are asked at an interview? – Questions around values and attitudes to assess fit and potential.
* What prospects do I have working at McDonald’s? – Opportunities to progress into roles with more responsibility; many employees started as crew members.
* How often is pay? – Varies by location; hourly-paid employees may be paid every 2 or 4 weeks; salaried employees monthly.
* What should I wear? – A uniform is provided.
* Does McDonald’s promote its employees? – Yes, with pathways for advancement.
How to Apply
Join us and be part of a team that works together to provide an excellent customer experience.
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