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Hartwell Abingdon is seeking a Service Advisor to join the team!
Are you a successful Service Advisor or Automotive Service Sales Representative looking to take the next step in your career? Are you
looking for career advancement with a forward-thinking franchise dealer group? If the answer is YES, Hartwell wants to hear from you.
Hartwell is a leading retail motor group in the UK and has been trading successfully for many years. We operate across multiple locations nationwide.
Key responsibilities of the Service Advisor:
* Deal with customer enquiries over the phone and face-to-face
* Order parts, book out parts, invoice, and take payments
* Assist with parts stock checks
* Liaise with the workshop, service advisors, and customers
* Ensure prices are entered onto VHC within the required time
* Contact customers to offer special promotions when available
* Pick parts and check for damage or shortages
* Pre-pick parts for jobs pre-booked into the workshop
The ideal Service Advisor:
* Possesses a good telephone manner
* Has recent experience as a Parts Advisor in a franchised automotive dealership or parts factor operation (preferable)
* Holds a full, valid, and clean UK driving license
* Can communicate effectively at all levels
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