Company Outline We are excited to offer an opportunity to join our team as part of a new pilot initiative trialling fully remote working. ActiveQuote provides Life, Health and Income Protection insurance advice to customers via a wide range of insurers, including Aviva, AXA, Bupa, Vitality, AIG, L&G to name but a few.
We operate some of the UK's leading price comparison sites for Health Insurance, Income Protection and Life Insurance with significant innovations and USPs through our world-leading software. We’re looking for Sales Coordinators to join us on a part-time basis (16–25 hours per week). This is a fully remote position with occasional in-office attendance required for training purposes, offering flexible shifts that work around you – Ideal for those looking for flexible hours to fit around other commitments – such as school runs, further education, caring responsibilities or any other commitments.
Example shift patterns include:
We understand that flexibility is key, and we’re happy to discuss shift options that suit your lifestyle and meet customer needs.
This is a remote role; however, as part of a pilot programme, we require candidates to be based within a 20-mile radius of our office in Cardiff Bay. This is to accommodate occasional in-person meetings, training sessions, or support as needed.
Training & Support
Comprehensive training will be provided to set you up for success in your new role. You’ll be supported by an experienced team manager and provided with the tools you need to thrive in a remote environment.
As an ActiveQuote Sales Coordinator, you will form part of the Sales function and will be the first contact with a customer, explaining the features of ActiveQuote and the benefits of the advised sales process, to generate and refer a lead for the Sales Consultants.
The key scope of the role is to make high-volume outbound calls on real time and legacy campaigns to meet an expected call and quality target. Act as the first point of contact on call campaigns to bolster a customer’s interest and generate a lead for the Sales Consultants
Ensure all leads generated are correctly qualified as per the Sales Coordinator script
Clearly and concisely promote the features and benefits of ActiveQuote, our products and the advised sales process, whilst taking advantage of cross sell opportunities
Achieve and maintain targets for productivity, quality and compliance
Proactively work towards keeping up to date with company processes and policies and adhering to all FCA legislation and regulatory guidelines
Minimum of 3 GCSEs including Maths and English at grade C or above
Experience of working within an outbound call centre role, and/or within financial services or regulated environment
~ Competitive basic salary
~30 days holiday per year (inclusive of bank holidays)
~ Full ongoing training will be provided
~ Pension Plan
Extra day off for your birthday
Opportunities for career development
Employee recognition scheme
Bupa Health Insurance – full cover (available as an additional benefit upon permanent employment)
Income Protection cover (available as an additional benefit upon permanent employment)