- 40 hours per week
- Monday to Friday
- £34,000- £36,000 (eligible for bonus)
- Company car provided & fuel card
- Sodexo rewards and benefits
Job Introduction
We are seeking an experienced and commercially focused Regional Services Manager to lead the delivery of high quality operational services across a portfolio of Government sites within and around the Yorkshire area.
This is a senior leadership role with full responsibility for operational performance, financial management, client relationships, compliance, and people leadership across a designated region. You will play a pivotal role in driving service excellence, maximising profitability, ensuring contractual compliance, and developing high performing teams.
What you’ll do
- Drive operational and financial performance, ensuring contracts consistently achieve agreed budgets, KPIs, and service standards.
- Build and maintain strong relationships with clients and stakeholders, delivering exceptional customer experiences and high levels of satisfaction.
- Lead, coach, and develop high‑performing teams, creating an engaged culture focused on accountability, collaboration, and continuous improvement.
- Ensure full compliance with contractual requirements, health and safety legislation, company policies, and audit standards.
- Manage regional budgets, forecasts, and cost controls to maximise profitability while maintaining service excellence.
- Monitor performance, identify opportunities for improvement, and implement innovative solutions that enhance efficiency, quality, and customer outcomes.
- Conduct regular service reviews and performance assessments to ensure contractual obligations and SLAs are consistently achieved.
- Champion a positive health, safety, and wellbeing culture across all sites.
- Support business growth by identifying opportunities to expand services, strengthen client partnerships, and deliver added value.
- Drive continuous improvement initiatives that improve operational effectiveness, strengthen compliance, and exceed client expectations.
What you bring
- Full UK Driving Licence (must be over 25 for insurance purposes)
- Proven operational management experience within a multi‑site or complex service environment.
- Strong leadership and people management skills with experience managing diverse teams.
- Commercially astute with the ability to interpret financial data and manage budgets effectively.
- Excellent client relationship management and stakeholder engagement skills.Strong organisational and planning abilities with experience managing multiple priorities.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office, including Word, Excel, and Outlook.
- Self‑motivated, resilient, and able to work independently while supporting wider business objectives.
Desirable
- IOSH Managing Safely qualification.
- Experience within Defence, Government, Facilities Management or outsourced service contracts.
- Experience balancing client and customer expectations within a complex operational environment.
What we offer
- Mental health & wellbeing support
- Employee Assistance Programme for personal, legal, and financial advice
- 24/7 virtual GP & lifestyle rewards
- Discounts for you & family
- Financial tools & retirement plan
- Cycle to Work & Paid volunteering day
Ready to be part of something greater? Apply today!
