Helpdesk Administrator (Excellent Organisation)
Belfast
£ Competitive Package
Join a market-leading, established business dedicated to delivering outstanding service and operational excellence. As a Helpdesk Administrator, you’ll be at the heart of our client’s facilities management operation—ensuring that every request is handled swiftly and every client feels supported.
Brief introduction to the role:
* Be the first point of contact for clients, contractors and internal teams.
* Log, prioritise and monitor service requests through their helpdesk system.
* Coordinate repairs and maintenance works to ensure timely completion.
* Provide clear, accurate updates and reports for stakeholders.
* Uphold compliance, quality and service excellence in every interaction.
* Help shape seamless operations across a premium property portfolio.
Experience required:
* Previous experience in a helpdesk, facilities coordination or property management role.
* Outstanding communication and organisational skills.
* A proactive, solution-focused mindset with strong attention to detail.
* Confidence with IT systems.
Remuneration:
* The chance to build a career within a highly respected and growing organisation.
* Ongoing professional development and genuine progression opportunities.
* Beautiful offices in Belfast City Centre.
* A competitive salary and comprehensive benefits package.
Contact Kelsey at Artemis Human Capital for further information.
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