Vacancy Name
Access to HE Admin Lead
Vacancy No
VN5389
Location City
Durham
Location Postal Code
DL16 6FS
Contract Type
Permanent
Hours per week
37.50
Working Days & Times
Monday-Friday 9-5pm
Salary Minimum Pounds
£25253
Salary Maximum Pounds
£27295
Description
Learning Curve Group are a national training and education specialist we work with further education providers, employers, and learners to help them achieve success. We have strong values which are all centred around our learners - and that is how we believe it should be, as we impact on over 100,000 of them every year. Our 'Purple People', the dedicated and passionate people of LCG, help us to deliver success no matter what, to achieve our vision to 'transform lives through learning'.
Access to HE has grown predominantly over the last year and is now in a position for new growth internally. Following development of our successful diplomas, we are now looking for a new Admin Lead to manage the team of admins enrolling and supporting learners, as well as implement and maintain current access to HE Learner data and the fast-paced enrolment process currently in place.
Role Information
Duties include:
* Organise, Maintain and Monitor the running of the enrolment process from initial lead to induction in line with Student Loans Company
* Organise Maintain and Monitor the team of Admin staff to ensure high standards are met across the team while supporting and enrolling learners.
* Take lead over actions needed on the ops report to ensure data is reflective ready for claim.
* Monitor learner attendance
* Work with tutor leads to ensure attendance is tracked accurately
* Liaise with Client Services and MIS teams to ensure excellent communication across Access administration and turn around student data in line with LCG KPI's
* Data Entry - inputting and monitoring data entry of the admin team.
* Enrolment spot checks in line with quality and MIS requirements.
* Developing and maintaining good strong relationships with external organisations
* Identifying and promoting courses to learner and learner referral sources
* Engaging with potential learners and providing them with accurate information, advice, and guidance, along with keeping records of all of the above activities.
* Updating the current process and reviewing the enrolment system to ensure efficiency.
* Maintaining the learner tracking details for each of the courses and effectively communicating with the relevant tutors and admin to collate all of this information
* Responding to client enquiries and providing support to their requirements
* Accurately and timely completion of all training & recruitment documentation.
* Effectively communicating with other staff members about day to day activities
* Effectively run the Access Admin team, ensuring timetables of staff are up to date and follow the need of the business.
* Liaising and supporting tutors with support trackers monthly.
* Support Access to HE students with enquiries when needed.
* Conduct your role in line with the company value and expected behaviours.
* Promote equal opportunities and recognition of diversity throughout the company
* Comply with the Safeguarding, Prevent and Health and Safety Policies and to be vigilant to potential concerns and risks
* Ensure confidentially and professionalism at all times
* Deliver the company values
GENERIC DUTIES
* Conduct your role in line with the company values and expected behaviours
* Promote equal opportunities and recognition of diversity throughout the company
* Comply with the Safeguarding, Prevent and Health and Safety Policies and be vigilant to potential concerns and risks at all times
* Ensure confidentiality and professionalism at all times.
* Provide learners, customers and colleagues with support, advice guidance as part of your everyday role
If you would like to discuss this role in more detail or need support in applying for this role, please contact our recruitment team on or
Working Flexibly
If the working hours, days or times don't quite meet your needs please contact us to see if we can accommodate working flexibly.
Essentia Criteria
ESSENTIAL CRITERIA
* Experience of Access to HE Admin roles and management of systems.
* self-motivated, open, engaging, and resilient
* L3 business admin
* knowledge of Pro Solution and Microsoft Office package
* Excellent customer service skills
* Sales and marketing experience
* Strong admin skills
* Excellent communication at all levels
* Proven track record of maintaining and monitoring data in large levels.
* Excellent communication and coaching skills
* Excellent drive to improve current A2HE Provision, development of tracking learners and the curriculum offered to the learners.
Why work for Learning Curve group?
There are many reasons that make Learning Curve Group a fantastic place to work
Although we have some great benefits, we know that one of our biggest perks is the incredible People & Culture we have been lucky enough to create. Don't just take our word for it though, you can hear from some of our Purple People here: Click me
In addition to working for a company that has been listed as the top 100 companies to work for in 2023, you'll have access to below benefits:
* 26 days annual leave + Bank Holidays
* Buy & Sell an additional 5 days each year
* Length of service annual leave increments starting at 2 years
* Healthcare Scheme
* Home & Tech schemes
* Enhanced Family Leave
* Paid Volunteer day each year
* Early Finish Fridays on the last Friday of every month
* Student / Teacher Discount
* Uniform
HEAD OFFICE PERKS
We wish we could provide these to all, but as a national company its not always possible. However these perks are available to all staff when they attend our incredible Head Office space.
* Electric Car charging points
* Free fruit, Coffee and Tea
* Onsite Shower
* Prayer room on request or list of nearest available places of worship
EQUAL OPPORTUNITIES
You're unique - and we love that about you. As an equal opportunity employer, we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
Don't just take our word for it though Our commitment to a number of covenants and pledges will show you just how serious we are about equal opportunities for all.
Halo Code
Learning Curve Group stand against hair discrimination in the workplace and champion the right for our Purple People to embrace Afro-Hairstyles including including, but not limited to, afros, locs, twists, braids, cornrows, fades, hair straightened through the application of heat or chemicals, weaves, wigs, headscarves, and wraps.
Disability Confident Leader
Disability Confident Leader status is the highest level of the scheme. It is awarded to organisations that act as champions for the rights of disabled people within their networks and who lead the way to help other businesses to become disability confident. At LCG we understand the need to remove barriers to create a level playing field. That's why if you require any reasonable adjustments to the interview and/or workplace, we welcome a discussion.
Armed Forces Covenant Gold
12% of our entire workforce are veterans of the armed forces and as such as its only right we show our support by pledging to the Armed Forces Covenant. It is a promise to those who serve or who have served, and their families, which says we will do all we can to ensure they are treated fairly and not disadvantaged in their day-to-day lives. As part of this promise, Reservists will receive an additional 10 days paid leave to attend training.
* Domestic Abuse Covenant
* Care Leaver Covenant
* Working Chance
* Ban the box
Recruitment Checks
Learners are at the centre of everything we do so we are committed to safeguarding and promoting their welfare. The successful applicant will be required to provide satisfactory references and prove their eligibility to work in the UK. For this role, we will also carry out adverse media checks and also need to carry out a DBS check and will ask information related to previous convictions if you are shortlisted for interview.
Please be assured that a previous conviction does not automatically rule you out of a role, unless you are barred from working with children or adults. We will follow our risk assessment process to understand age of, context and relevance to the conviction(s).
Education Level
Bachelor's Degree
Level of Vocational Experience
2 years
Applications Close Date
01 Dec 2025