Job Overview
We are seeking enthusiastic and dedicated Front of House Staff to join our vibrant team. In this role, you will be the first point of contact for our guests, ensuring a warm welcome and exceptional service throughout their dining experience. You will play a crucial role in maintaining the smooth operation of our restaurant while providing outstanding guest services.
Responsibilities
* Greet and seat guests promptly and courteously, ensuring a positive first impression.
* Take orders accurately and efficiently, demonstrating excellent upselling techniques to enhance guest satisfaction.
* Serve food and beverages in a timely manner, adhering to food safety standards and guidelines.
* Maintain cleanliness and organisation of the front of house area, including tables, chairs, and service stations.
* Handle guest inquiries and complaints with professionalism, striving to resolve issues effectively.
* Collaborate with kitchen staff to ensure seamless communication and service flow.
* Perform basic math calculations for billing purposes, ensuring accuracy in transactions.
* Manage time effectively during busy periods to maintain high service levels.
Experience
* Previous experience in a hospitality or restaurant environment is highly desirable.
* Familiarity with food safety regulations and best practices is essential.
* Experience in serving or culinary roles will be advantageous.
* Strong time management skills are necessary to thrive in a fast-paced setting.
* A background in guest services will enhance your ability to provide exceptional customer care.
Job Types: Full-time, Part-time
Pay: £24,420.00-£41,653.95 per year
Work Location: In person