We are a thriving, fast-growing business based near Broxbourne, having achieved significant expansion over the past 12 years. Now recognised as one of the UKs leading providers in our sector, we continue to grow from strength to strength. As part of our continued development, we are seeking an experienced and dynamic Credit Controller / Sales Ledger Executive to join our busy finance team. This is a fantastic opportunity for someone with strong credit control skills who enjoys building long-term relationships with clients and working in a fast-paced, forward-thinking environment. The Role This is a hands-on position within a supportive and collaborative finance team. The ideal candidate will have a proactive approach to credit control and debtor management, with the confidence to make high-volume outbound calls to clients to ensure payments are received promptly and debtor days remain at an absolute minimum. Youll take ownership of the sales ledger, ensuring accuracy across invoicing, reconciliations, and credit management while maintaining positive relationships with both clients and colleagues. Key Responsibilities Credit Control & Sales Ledger Management Take ownership of the credit control process, proactively managing debtors and ensuring prompt payment through regular high-volume outbound calls and follow-up emails with a clear emphasise on investigating aged debt and eating to the root cause of any payment issues. Prepare and import sales invoices for all company services and complete monthly reconciliations. Issue Final Account Statements and reminder/warning letters as required. Partner with the existing Credit Controller to manage overdue accounts effectively, maintaining a clear audit trail in Sage. Investigate and resolve invoice queries quickly and professionally, liaising with internal teams to reach swift resolutions. Monitor client credit limits and liaise with our credit insurance broker to assess exposure, report overdue accounts, and assist with debt recovery where needed. Produce weekly debtor reports and updates for senior management. General Finance Support Manage the finance inbox(es) and assist the external accountant with queries and month-end tasks. Handle bank and post office runs (e.g. cheque deposits, petty cash withdrawals). Maintain accurate finance documentation for submission to the IMS. Assist with ONS surveys and ad hoc finance-related activities. Provide cover for finance colleagues during absences across sales ledger, purchase ledger, and basic payroll administration. Key Skills & Attributes Proven experience in a credit control (in particular a solid background in telephone based credit control techniques.) or sales ledger role, ideally with high-volume outbound credit control experience. Confident, professional, and persuasive telephone manner with a natural ability to build and maintain client relationships. Strong attention to detail and ability to manage multiple priorities in a busy environment. AAT qualification (part or fully qualified) desirable. Experience using Sage Accounts (or a similar finance system) preferable. Competent in Microsoft Office, particularly Excel, Outlook, and Word. Excellent written and verbal communication skills. Proactive and self-motivated, with the ability to work both independently and as part of a team. A true team player who supports colleagues to ensure all deadlines are met. Positive attitude and willingness to contribute to process improvement initiatives across the department. Why Join Us ? Be part of a friendly, supportive team within a growing, progressive business. A role offering variety, ownership, and autonomy within a professional environment. Opportunity to develop and grow as the company continues its success story. Apply today for an immediate interview. We respond personally to each application so there are noself automated recruitment methods within our company.