Epsom Skin Clinics are a Surrey & Sussex leading destination for advanced anti-ageing, cosmetic laser & private dermatology. We are recruiting for part-time receptionists to join our friendly and vibrant team. We are seeking individuals with at least 1 years' experience working in a receptionist role within the medical sector.
The Opportunity:
We are a leading Aesthetic clinic offering a wide range of innovative treatments. Comprising a large team of Therapists, Doctors, Nurses & Surgeons with an excellent team dynamic, we offer an exciting and stimulating workplace. The appointee will have the opportunity to acquire in-depth knowledge about aesthetic services.
The Role:
The role involves the following areas:
* Providing outstanding customer service. This will include timely, accurate and well-written communication with patients (phone, email and messaging)
* Welcoming patients and guiding them through their visits at the clinic. You will be expected to coordinate patient treatment plans, appointments and packages.
* Converting leads into bookings and product sales.
* Optimise efficiency of the patient pathway and use of clinician time.
* Encourage patient feedback and reviews.
* Assist with general clinic duties such as opening and closing, managing stock, and managing retail of skin products, treatment packages and gift cards.
Hours:
The clinic is open 5 days per week an late evenings during the week so you will be required to work a rota that covers all of these shifts
Skills Required:
* Have excellent English verbal and written communication.
* Have meticulous attention to detail, and ability to multi-task.
* Have an outgoing, friendly and professional manner.
* Are an enthusiastic team player with a strong work ethic.
* Can use initiative to work independently and problem-solve.
* Have excellent customer service skills.
* Baseline knowledge of skincare and aesthetic treatments
* Able to be flexible and accommodating to the needs of the clinic and team.
NB: please send a CV and covering letter with your reasons for wanting to join our team
Job Type: Permanent
Pay: £12.50-£13.00 per hour
Expected hours: 16 per week
Benefits:
* Additional leave
* Company events
* Company pension
* Employee discount
* Health & wellbeing programme
* Referral programme
* Sick pay
* Store discount
Experience:
* Medical Receptionist: 1 year (required)
Work Location: In person
Reference ID: RECEP2025
Expected start date: 15/09/2025