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Send operational lead

Grays
Thurrock Council
€45,000 a year
Posted: 15h ago
Offer description

Overview

Thurrock SEND plays a vital role in supporting children and young people with special educational needs (EHCPs). The team are central to ensuring that statutory processes are delivered to a high standard, within legal timeframes, and with a strong focus on quality, consistency and positive outcomes for families.


Responsibilities

* Lead and manage the operational delivery of the team and the SEND statutory functions, including EHCP processes and associated pathways.
* Line management and supporting Senior EHCP Coordinators and coordinators, promoting consistent high quality practice.
* Oversee workload management, performance monitoring, and quality assure outcomes.
* Act as an escalation point for complex cases and complaints.
* Support service improvement through data analysis, audit activity and action planning.
* Contribute to inspection readiness and respond to audit, QA or review findings.
* Promote a culture of continuous improvement, accountability, and child-focused decision-making.
* Ensure SEND services run effectively and families receive timely, high quality support; reduce delay, improve consistency, and support better outcomes for children and young people with SEND through strong operational leadership.


What we are looking for / Qualifications

* Evidence of impact, supporting improvement, and ensuring services are robust, responsive and compliant.
* Experience of working within a SEND statutory service, with a strong understanding of EHCP processes and statutory duties.
* Experience of operational leadership or management including supporting staff and managing competing priorities.
* Experience of driving improvement and embedding consistent practice.


Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .


Benefits

* Generous annual leave entitlement
* Local Government Pension Scheme
* Flexible and hybrid working opportunities (where applicable)
* Ongoing training and professional development
* Employee assistance programme and wellbeing support
* Staff discounts and local offers
* A supportive and inclusive working environment


Important Dates

Closing Date (Redeployment Only): 12th March 2026
Closing Date (Internal & External): 22nd March 2026
Interview Date: To Be Confirmed

To view the Job Profile and Person Specification, please follow the link below: Download Job Profile (PDF Document)

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