We are currently looking for an Infrastructure Engineer - Server & Virtualisation to join our Technology Service & Operations function within the Digital & Technology group.
Client Details
The Medicines and Healthcare products Regulatory Agency enhance and improve the health of millions of people every day through the effective regulation of medicines and medical devices, underpinned by science and research.
Description
What's the role?
The Infrastructure Engineer will be responsible for assisting in the management and delivery of infrastructure projects and business‑as‑usual (BAU) tasks, focusing primarily on our data centre infrastructure. This role is vital for maintaining the stability, performance, and security of the Infrastructure as the MHRA undertakes a significant overhaul of its IT infrastructure, including the deployment of new equipment.
The successful candidate will apply their technical expertise in core Infrastructure technologies to support day‑to‑day operations. You will collaborate with other engineers to troubleshoot and resolve issues, contributing to continuous improvement initiatives. The role involves working closely with cross‑functional teams to ensure that infrastructure activities align with overall IT strategy and operational objectives.
An on‑call component is required, as this role involves providing support for critical issues outside regular working hours, ensuring minimal disruption to services.
Key responsibilities
* Hands‑on technical role interacting daily with core IT Infrastructure technologies; expected to configure, manage and diagnose the IT Infrastructure components detailed in this advert.
Technical skills and IT systems we use
* HPe Synergy frame management – Understanding of Synergy networking and interconnections with networks.
* Using HPe Synergy Compute in a virtual environment.
* VMWare vSphere (ESXi) in a managed environment (vCenter).
* HPe DL and ML standalone server deploy and manage (optional) with nVidia graphics accelerators for AI and high‑capacity compute.
* Windows server OS management in a VM environment.
* Active Directory management and use as an admin tool.
* (Optional) Redhat and BSD Linux in a virtual environment.
Leadership and Escalation
* Lead and manage the successful execution of Infrastructure projects, ensuring tasks are completed on time and within scope while supporting the MHRA's IT strategy.
* Serve as the main escalation point for junior engineers, providing advanced troubleshooting and technical expertise in resolving complex infrastructure issues, ensuring high‑quality resolutions that prevent future incidents.
* Mentor and support junior engineers, fostering a collaborative environment and encouraging skills development across the team.
Infrastructure Stability, Security, and Performance
* Take ownership of the overall stability, performance, and security of our IT Infrastructure, including the management of data centre services such as blade systems, virtualisation platforms, servers, storage, backup and power systems.
* Implement and maintain robust security protocols to safeguard the infrastructure, ensuring compliance with security policies and regulatory requirements.
* Proactively monitor and assess core network performance, identifying potential risks or weaknesses and applying pre‑emptive solutions to minimise downtime and service disruptions.
* Play a pivotal role in the agency's ongoing IT infrastructure overhaul by recommending, testing, and integrating cutting‑edge infrastructure technologies.
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