Social network you want to login/join with:
One Stop - Customer Service Assistant, Seaton
Client: One Stop
Location: Seaton, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: 4cfd5df0db71
Job Views: 29
Posted: 22.06.2025
Expiry Date: 06.08.2025
Job Description:
We’re looking for a Customer Service Assistant to join our team at One Stop, a subsidiary of Tesco. As a Customer Service Assistant, you will work in a fast-paced retail environment where no day is the same. Your role involves providing excellent customer service, stocking shelves, processing payments, and maintaining the store’s appearance.
You will play an important role in the store's daily operations, always aiming to improve service through on-the-job coaching and feedback, ensuring a safe environment for staff and customers.
You will be Responsible For:
* Serving customers with passion and pride, providing natural service.
* Encouraging customer feedback via the ‘have your say’ survey.
* Working across all store areas including online, tills, replenishment, vending, and stock routines.
* Practicing safety training and following safety procedures.
* Participating in seasonal, community, and charity events to foster an inclusive atmosphere.
* Understanding store performance and contributing to profit delivery.
* Living our values, making everyone feel welcome, and following policies.
* Clocking in and out accurately to ensure correct pay.
* Following security procedures and wearing safety equipment.
* Adhering to the think 25 policy when serving age-restricted products.
* Responding promptly to assistance calls or interventions, explaining actions to customers.
* Maintaining a clean and organized store environment.
* Potentially managing shifts in the absence of managers.
* Following all training to ensure safety and legality.
* If applicable, managing Post Office operations and passing background checks.
Flexible Working:
We support flexible working arrangements to accommodate different life situations. Discuss your needs during the application process.
Core Purpose:
Serving our customers, communities, and planet better every day.
Values:
* Customers are at the heart of everything we do
* We treat each other well
* We work as one team
* We make things easier
About Us:
One Stop Stores Limited operates over 1,000 convenience stores across Great Britain, employing over 10,500 colleagues. Our stores offer a wide range of products and services, including Post Office, Parcelshop, bill payments, lottery, and vending solutions. We are part of Tesco, operating independently with support from multiple distribution centers.
Note:
We only recruit individuals above the school leaver’s age. Details vary by country; please check local regulations.
Benefits:
* 10% discount in One Stop
* 10% discount at Tesco & Tesco Cafe (15% on certain weekends)
* 20% discount on F&F Clothing in Tesco stores
* 10% discount at Tesco Mobile
* 20% off insurance and health services at Tesco Bank and Vision Express
* Additional retail discounts, savings schemes, and support services
#J-18808-Ljbffr