Vice President / Senior Vice President, Client Services
Location: UK (Hybrid with flexible London office access)
Working Schedule: Full-time – Hybrid
Start Date: January/February 2026
Salary: Competitive, with a discretionary annual bonus
A global, fast-growing medical communications agency is seeking an experienced and people-focused Vice President / Senior Vice President, Client Services to join its UK leadership team.
This is a high-impact leadership position for someone who can combine commercial acumen, operational oversight, and strong scientific awareness. The successful candidate will play a central role in shaping agency strategy, leading large global accounts, and mentoring cross-functional teams across the UK and US.
The company is recognised for its outstanding culture, growth, and client partnerships, offering a genuinely collaborative environment and opportunities to influence the wider business as part of its global leadership group.
The Role
The VP/SVP, Client Services will be a trusted strategic partner to clients, responsible for leading large-scale medical communications programmes across medical affairs, commercial, and publications. This position combines client leadership, business development, financial oversight, and team management.
You will:
• Lead multiple high-value global accounts across diverse therapy areas and lifecycle stages
• Drive client strategy, account planning, and delivery excellence across scientific and creative outputs
• Provide operational leadership across resourcing, recruitment, and forecasting
• Develop and maintain strong client partnerships, anticipating challenges and identifying opportunities
• Partner with senior scientific leads to ensure strategic alignment and content quality
• Manage financial performance across accounts, budgets, and forecasting
• Support and mentor team members, fostering a positive, solutions-driven culture
• Actively contribute to new business efforts, proposals, and pitches
About You
We’re looking for a confident, collaborative senior leader who can bring a blend of hands-on client expertise, commercial vision, and leadership maturity.
You’ll have:
• Extensive experience in medical communications or healthcare agency leadership
• Proven ability to manage complex, multi-therapy accounts across global markets
• A strong track record of client relationship management and organic growth
• Solid financial management experience, including forecasting and budgeting
• The ability to lead and mentor teams across multiple locations (UK/US)
• Experience collaborating with cross-functional groups (Scientific, Creative, Digital, Strategy)
• A calm, pragmatic leadership style with strong communication and problem-solving skills
• A life sciences or related degree (advanced scientific qualifications a plus)
What’s on Offer
• Competitive salary with an annual discretionary bonus
• Leadership visibility and real opportunity to shape company direction
• A collaborative, inclusive culture with global exposure
• Career progression within a growing, high-performing organisation
• Flexibility to work remotely with regular access to a London base