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Director @ Absolute Sales & Marketing Recruitment Ltd. | Top Sales & Marketing Recruitment Specialists
Location: Hammersmith, London (Office-Based)
Type: Full-Time, Permanent
About the Role:
Are you confident on the phone, great with people, and passionate about helping patients take the next step in their health journey? Our client, a leading and fast-growing dental group in London, is looking for a Treatment Coordinator who can turn telephone enquiries into in-practice consultations, and convert consultations into booked treatments.
You’ll be the first voice a new patient hears—guiding them with warmth, clarity, and professionalism. Your goal? To build trust, get them through the door, and ensure they feel confident moving forward with their treatment plan.
Key Responsibilities:
* Inbound Call Handling: Respond to incoming patient enquiries—no cold calls—offering helpful, accurate information and building rapport quickly.
* Consultation Booking: Convert calls into in-practice consultations, ensuring patients are scheduled efficiently with the right clinician.
* Treatment Conversion: Meet patients in person after their consultation to guide them through treatment plans, answer questions, and support their decision to proceed.
* Sales & Targets: Achieve monthly conversion and revenue goals by following up, overcoming objections, and building strong patient relationships.
* Patient Support: Maintain regular, thoughtful communication with potential patients via phone, email, and in-person check-ins.
* CRM Management: Keep patient records and lead tracking up to date, ensuring clear and compliant documentation at all times.
What We're Looking For:
* Minimum 2 years’ experience in a similar role (Treatment Coordinator, Patient Care Advisor, Sales Executive in healthcare, aesthetics, or dental).
* Confident telephone manner and a natural ability to build trust and move conversations forward.
* Proven track record in converting enquiries to sales—ideally in a private healthcare or aesthetics setting.
* Highly organised with excellent follow-up and time management skills.
* A calm, warm, and professional approach under pressure.
* Strong understanding of private treatment journeys, pricing, and patient needs.
What You’ll Get:
* A competitive salary + uncapped OTE potential (£60k–£75k realistic in year one).
* A key role in a growing, ambitious, and supportive dental group.
* A vibrant office-based environment in Hammersmith, well-connected by public transport.
* Full training and support to help you succeed.
* A chance to make a genuine difference to people’s lives every day.
If you're ready to play a vital role in the patient experience and conversion process, and you thrive in a fast-paced, people-first environment—we want to hear from you.
To apply, send your CV via the attached link.
Seniority level
* Seniority level
Associate
Employment type
* Employment type
Full-time
Job function
* Job function
Sales and Business Development
* Industries
Medical Equipment Manufacturing and Hospitals and Health Care
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