Paying up to £25,000 pro-rata - Are you an experienced Customer Service Administrator looking for a flexible, part-time role within a supportive and well-established business? Our client, a market leader based in Bury, North Manchester, is seeking a dedicated and professional individual to join their growing team. This is a fantastic opportunity to join a company with an excellent reputation in its sector, offering a positive working environment and genuine work-life balance. THE JOB Reporting to the Office Manager, as Part Time Customer Service Administrator you will play a key role in delivering exceptional customer service. Your responsibilities will include: Handling a high volume of customer enquiries via phone and email Providing accurate information and resolving queries efficiently Updating and maintaining customer records Liaising with internal teams and third-party partners Sending correspondence to customers regarding memberships and renewals Ensuring customers are kept informed and supported throughout their journey Carrying out general admin tasks to support the wider team Working Hours 18–20 hours per week, ideally across Monday, Wednesday, and Thursday Some flexibility on working days can be offered for the right candidate THE PERSON We’re looking for someone with: Proven experience in a customer service or administration role Excellent communication and interpersonal skills Strong organisational skills and attention to detail A proactive, can-do attitude and a collaborative approach to teamwork Proficiency in Microsoft Office (Outlook, Word, Excel, etc.) THE BENEFITS Competitive salary Part-time hours 18–20 hours/week (flexible working pattern considered) 22 days holiday bank holidays (pro-rata) Free, secure onsite parking Pension scheme Smart-casual dress code A friendly, supportive team environment If you’re passionate about delivering excellent customer service and want to join a business where you can make a difference, we’d love to hear from you. Apply now to take the next step in your career. Please note – applicants must have the right to work in the UK as sponsorship is not available