Mental Health Recovery Support Worker
£28,700 – Queens Road, Peckham. Dinardo Care & Supports Ltd provide an extensive supported housing service for a large number of adults with wide ranging mental health needs across South London covering Catford, Lewisham, Peckham, Norwood and Croydon. The company has ambitions for expansion plans over the next 12 months and as a result we have new opportunities for Mental Health Recovery Support Workers at our new service based in Peckham, South London. You will form part of an established, committed team who make a vital contribution to the effectiveness of our operation, which places the wellbeing of our residents at the heart of everything we do.
Responsibilities
* Form part of the Service Delivery Team working closely with the Unit Team Leader and Group Manager.
* Provide a high quality, effective, responsive and resident‑focused support service to address the presenting needs of our residents.
* Lead and support a caseload for allocated residents to include comprehensive personal needs and risk assessments to form their individualized support plans.
* Ensure support plans are SMART and evidence continual progress and incorporate regular evidenced reviews and monitoring.
* Offer a support and guidance approach which is engaging, empathetic and flexible tailored to each individual's required goals and outcomes.
* Work in partnership with internal and external stakeholders at all levels particularly in respect of external support services if required to support their needs.
* Complete onward referrals to identified move‑on accommodation and support residents to achieve these goals.
* Accompany residents to appointments if support is required.
* Attend meetings and share updates, outstanding issues, and lessons learnt.
* Carry out premises inspections.
* Involvement in community activity.
* Work alongside our Support Assistants to offer coaching and guidance, whilst they also support you, our residents and team.
Qualifications & Requirements
* Experience and understanding of the issues faced by people who are homeless or vulnerably housed.
* Tenacity and professional, positive approach to ensure continuous results are achieved.
* Case holder management.
* Ability to find solutions in challenging situations.
* Good communication skills – written, verbal and IT.
* Ability to write factual, concise and accurate reports.
* Knowledge of safeguarding principles and procedures.
* Knowledge of current Housing legislation, welfare benefit legislation and other regulations relevant to support and resettlement of residents.
* Adhere to company policies and procedures.
* Commitment to equality, diversity and inclusion at all times.
* Flexibility to travel to other units if required by the business.
* Take pride in the appearance of the Unit and living conditions for our residents as a whole within the team.
* Adopt confidentiality and professionalism.
* Ability to juggle conflicting priorities.
* Empathic and kind, coupled with the ability to be firm and set boundaries as required.
* Knowledge of Strengths‑based practice, Psychologically Informed Environments (PIE), Stages of change model or trauma‑informed principles would be an advantage.
* Subject to Enhanced DBS – Disclosure and Barring Service (Criminal Record check).
Benefits
* 20 days plus Bank Holidays
* Birthday day off
* DBS Certificate paid
* Contributory Pension Scheme
* Annual Salary Review
* Comprehensive Induction
* Employee Assistance Programme
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