We are recruiting for a Director of Operation who shares our ambition and vision to deliver the Best of Care by the Best Peopleand has the drive to take us forward, by ensuring that the Trust continues to be the first choice for patients and our staff. The Director of Nursing is managerially and professionally accountable for the leadership and clinical effectiveness of all nurses within the Division. Providing effective clinical leadership in ensuring that the nursing agenda is clearly part of the Divisional Triumvirate Team decision making, service developments and contributes to both the local Division and Trust strategic objectives including quality initiatives and targets. The Director Nursing is the divisional lead for Quality Governance and Risk Management, ensuring processes are in place for monitoring, management and analysis of incident reporting at divisional level; in addition will be the divisional lead for complaints and patient experience; ensuring patients and users of the services are given the opportunity to feedback on their experiences and to be involved in service development and redesign. Main duties of the job The Director of Nursing will lead, inspire and develop the nursing workforce within the Division to deliver high-quality, patient-centred care that meets the needs of the patient. Ensuring the Division has a comprehensive, progressive and sufficiently robust systems of internal control in place to implement and monitor the Patient First Strategy, so as to ensure the Trust consistently delivers on its vision of exceptional healthcare, personally delivered, are established and working effectively from ward to Board. The Director Nursing will support the Chief Nursing Officer and Director of Midwifery with the delivery of a wider corporate nursing and quality agenda including (but not limited too) patient safety, patient experience, improved outcomes and the delivery of the Trusts Patient First Strategy for Nursing, Midwifery and Allied Health Professionals (AHP). Our values are Bold, Every Person Counts, Sharing and Open and Together. It is important that you understand and to refer to our values when completing your application and always reflect our values throughout your employment with the Trust. We are committed to endorsing diversity, multiculturalism, and inclusion; our policies / procedures ensure that all applicants are treated fairly at every stage of the recruitment process. To contribute to our exciting future and become part of our team, apply today. About us Do you have the ambition and vision to deliver our mission of theBest of Care by the Best of People providing excellent care, every time? Here at Medway, we pride ourselves on working together as one to ensure that our shared vision is achieved for our patients. As a key partner in the healthcare of our local population, we are keen to deliver this as an outcome of our Trust-wide strategy - Patient First. Using an Operational Excellence approach to align our priorities and operational management structures, we are just over a year and half into our Patient First deployment. We are looking for creative, skilled people to join our Transformation Team and further support us on this journey. Our culture and values define us here at Medway NHS Foundation Trust and are the heartbeat of who we are as an organisation. Our BEST values underpin Patient First and are at the core of the care we give to our patients, the support we offer to our staff and our overall leadership approach: B - Bold E - Every person counts S - Sharing and open T - Together Our Trust is a great choice for people who want to develop their career in an ambitious and dynamic environment; our employees are able to choose the coverage and supplemental benefits that best fit their needs and those of their families. This includes the promotion of flexible working opportunities across the Trust. Job responsibilities With the Chief Operating Officer and the Divisional Triumvirate Team the Director of Nursing will have shared accountability for the operational performance and strategic development of their Division. The Director of Nursing will ensure ongoing compliance with the Care Quality Commissions regulations and that the fundamentals of care standards are delivered effectively within the Division and that competence in clinical practice is both maintained and developed in order to maximise the patient experience as well as the safety and quality of service. The Director of Nursing is professionally accountable to the Chief Nursing Officer for professional conduct of nurses and for the development of nursing services within the Division and is managerially accountable to the Chief Operating Officer. The post holder is accountable for the direct delivery of nursing services within the Division and will provide the vision and support to the Chief Operating Officer in ensuring the development of services to meet the current and future requirements within the Division. The post holder is also responsible for contributing effectively to the implementation of the Professional Nursing agenda and is responsible for ensuring that the required clinical outcomes for quality patient care are met. The post holder is responsible for ensuring that services maintain clinical excellence. Provide clinical leadership, ensuring a professional, visible role model to all nursing staff in the Division. This will include working clinically on a regular basis. Be an effective leader of change, embedding a culture of psychological safety and continuous quality improvement, innovation and use of technology that meets the changing needs of patients and users Qualifications Essential • Registered and practising nurse with current live NMC registration. • Degree in relevant clinical or nursing subject • Masters Degree in relevant subject or equivelant level of experience, supplemented further by evidence of continuing professional • Post graduate management qualification or equivalent leadership experience • Evidence of comprehensive continuing personal and professional development. Knowledge Essential • Ability to think, develop, plan and implement strategically, tactically and creatively • Influence at a strategic level across and beyond complex organisations • Prioritise work programs in the face of competing demands • Professionally credibility with staff - in particular senior clinical and managerial staff. • Ability to analyse complex and sensitive problems and to develop and successfully implement practical and workable solutions to address them. • Mediation and facilitation skills. • High-level problem-solving approach, proactive and resourceful, professional, negotiation, interpersonal, administrative, analytical, advocacy, training and counselling skills • Excellent verbal and written communication skills and the ability to communicate effectively with a wide range of people and professionals, policy, guidance, board and other reports. • Ability to influence, guide, persuade and negotiate at an organisational and externally with a range of stakeholders. • Ability to collaborate constructively with internal and external partners to create the conditions for successful partnership working • An innovative and creative approach and ability to inspire and ability to enthuse others. • Strong sense of personal responsibility and accountability. Enthusiastic about ensuring services and care is good for patients • Must be able to deal with frequent interruptions, meet deadlines and concentrate for lengthy periods of time • Champion for excellent patient care and quality. • Ability to deliver on the most challenging of issues. • Ability to develop strategic priorities and to organise staff and resources to achieve high quality patient care and delivery of health care targets. Experience Essential • Extensive senior nursing management experience, including acting at a Deputy Director level or equivalent level of accountability • Demonstrable experience of strategic planning and workforce planning across divisions • Significant management experience which includes but is not limited to the NHS; experience of managing care group-wide operational teams, targets and budgets • Demonstrable previous success in leading and delivering significant change and performance with and through multiple and diverse clinical teams, by engaging them in the strategic direction and delivery plans, establishing clear work priorities with them, delegating effectively, ensuring a capability to deliver, monitoring performance and giving feedback • Experience in implementing safety/quality initiatives and service improvement projects, including working with service users oto improve experience • Experience in providing advice on complex professional issues to the executive/non- executive team and all other levels of the organisation, external agencies and stakeholders e.g. NHSi/e, CCG etc. • Board-level reporting writing experience and skills • Experience of multi-disciplinary and multi-agency working both in a clinical setting • Experience in the production and implementation of Trust wide policies that have taken into account national and local policy. • Experience of managing conflict effectively and making effective decisions in challenging, time limited situations • Experience of offering senior Trust guidance on an on-call basis. • Experience of leading on significant change management project across an organisation • Experience of effective complaints management,, carrying out complex internal investigations and production of action plans. Skills Essential • Excellent well developed leadership, influencing and motivational skills to enthuse, motivate and involve individuals and teams, and have them understand the Trusts and your performance expectations and delivery of corporate objectives • Ability to be intellectually flexible and to look beyond existing structures, ways of working, boundaries and organisations to produce more effective and innovative service delivery and partnerships • Excellent inter-personal skills with the ability to positively interact in difficult, highly emotive and potentially hostile situations, including to distressed and or large groups of people in a politically aware and sensitive manner • Highly developed communication skills, with the ability to deliver presentations and represent the Trust in the media • Ability to interpret highly complex, highly sensitive and highly contentious information where there are significant barriers • Sound political judgement and astuteness in understanding and working with complex policy, and diverse interest groups, and common sense in knowing when to brief up the line • A commitment to improving patient services through an ability to sustain a clear performance focus on achieving demanding goals • Advanced planning and organisational skills - able to lead/organise multiple projects ensuring timely delivery of goals and milestones. Ability to use relevant software packages utilising standard keyboard skills • Strong negotiation skills within and across organisational boundaries • Evidence of ability to supervise senior managers so that responsibility is appropriately delegated and the management skills of these staff are continuously developed • Ability to interpret overall health service policy and strategy in order to establish goals and standards • Facilitation and meeting chairing skills