Job Description Role: Parts Advisor Location: Bury St Edmunds Hours: Monday–Friday (08:30–17:30) Saturday rota Salary: £25,000 – £29,000 Benefits Are you a customer-focused Parts Advisor or Sales Administrator looking for a varied, fast-paced role within a well-established business? This is a great opportunity to join a supportive team where you’ll play a key role in advising customers, supporting the workshop, and ensuring parts are sourced and delivered efficiently. What’s in it for you? £25,000 – £29,000 salary Manufacturer training and development opportunities Pension scheme Life insurance Cycle to work scheme Employee discounts Free on-site parking Friendly, team-oriented environment What will you do in the parts advisor role? Advise customers on parts requirements via phone, email, and at the counter Process orders and prepare parts for customers and workshop technicians Liaise with suppliers and provide updates on orders Support workshop operations with timely parts supply Manage stock control and maintain accurate records Keep displays updated with latest product ranges What we’re looking for Previous experience in parts, customer service, or sales support Strong communication skills and a professional, helpful approach Good IT skills and attention to detail Ability to multitask in a busy environment Full UK driving licence Desirable (not essential): HGV or trailer parts knowledge FLT licence This is an excellent opportunity for someone who enjoys customer interaction, problem-solving, and being part of a busy, collaborative team, with full training provided to support your development.