ONLY THOSE CURRENTLY SUBSTANTIVELY EMPLOYED BY AN NHS ORGANISATION IN THE EAST OF ENGLAND MAY APPLY. ALL OTHER APPLICATIONS WILL NOT BE CONSIDERED.
This is an exciting opportunity to join the newly formed Essex ICB, which will oversee the commissioning of care for the 2 million people that live in Essex.
The ICB is looking for an experienced Primary Care Contracts Manager who will support the Primary Care Senior Contracts Manager in the day to day oversight and management of a broad portfolio of GMS/PMS and APMS contracts across Essex. You will support the Senior Contract Manager by leading on the management of a portfolio of contracts/tasks and functions within the primary medical care domain. This will include contract drafting, negotiation and management, providing specialist advice to the Senior Primary Care Contract Manager and other senior members of the Primary Care Team.
You will work closely with the Director of Commissioning Primary Care and Neighbourhoods and wider Neighbourhood Health team in the next phase of the delivery of the 10 Year Plan specifically in regards to the local implementation of new national models of contract.
You will work with multiple stakeholders both internal to our organisation such as quality, finance and the neighbourhood teams as well as external stakeholders such as the providers, Local Medical Committee, Healthwatch, Primary Care Networks and others to support the successful provision of primary care to our population.
Main duties of the job
* Manage a team that are responsible for a broad portfolio of GMS/PMS and APMS contracts across Essex
* Provide specialist primary care contracts advice internally and externally to ensure we are able to commission and contract safe and effective primary medical services
* Management of day-to-day performance challenges and contractual processes with providers.
* Develop project plans to drive the contracting of primary care and Neighbourhood Health Services
* Manage delivery against agreed project plans, ensuring appropriate governance, risk management, escalations and reporting
* Work collaboratively, modelling inclusive, respectful and compassionate leadership
* Listen effectively to a broad range of perspectives, including staff, patients and the public, to inform decision making
* Building and maintain productive relationships with providers.
* Represent the ICB in meetings and networks, ensuring consistent messaging and collaboration.
* Engage with patient and public representatives to ensure operational decisions reflect community priorities.
* Support financial monitoring and ensure operational delivery within agreed budget envelopes.
* Supports procurement, contracting and payment processes for primary care services.
* Manage a small team of contract support staff, ensuring effective workload management and high performance.
About us
NHS Essex ICB is a statutory organisation responsible for the planning and funding of NHS services for around 1.9 million people across Essex. Our role as an ICB is to bring health and care services together, improve the health and wellbeing of our population and ensure equitable access to services and outcome for everyone. The organisations headquarters is Seax House, Chelmsford, and we operate a hybrid working model (2 office-based days) that includes working across Essex and from home. Essex ICB currently has offices in Brentwood, Harlow and Colchester, in addition to the Chelmsford HQ.
We are committed to creating an inclusive workplace that values diversity. We know that different experiences, ideas and perspectives help create a stronger and more innovative organisation that delivers better outcomes for patients. We welcome applications from all backgrounds, including people of all ages, disabilities, sex, gender identity or expression, race or ethnicity, religion or belief, sexual orientation or personal circumstances. Our policies ensure all applicants are treated fairly and consistently throughout the recruitment process, including consideration of reasonable adjustments for disabled applicants.
Please note that the organisation does not hold a sponsorship licence.
Job responsibilities
ROLE PURPOSE / SUMMARY
The proposed Essex Integrated Care Board (ICB) will be a new organisation formed through the consolidation of three ICB areas in response to the NHSs ambition to deliver a more streamlined, strategic and cost-effective model of health commissioning. The ICB will oversee the commissioning of care for the approximately 2 million people who live in Essex. Operating within a reduced running cost envelope and aligned to the new requirements of ICBs in England, the proposed Essex ICB will focus on improving population health outcomes, health equity and smarter resource allocation.
The postholder will support the Primary Care Senior Contracts Manager in the day to day oversight and management of a broad portfolio of GMS/PMS and APMS contracts across Essex. The postholder will support the Senior Contracts Manager by leading on the management of a portfolio of contracts/tasks and functions within the primary medical care domain. This will include contract drafting, negotiation and management, providing specialist advice to the Senior Primary Care Contracts Manager and Director of Commissioning Primary Care and Neighbourhoods where escalation is required.
The postholder will work closely with the Director of Commissioning Primary Care and Neighbourhoods and wider Neighbourhood Health team in the next phase of the delivery of the 10 Year Plan specifically in regards to the local implementation of new national models of contract.
The postholder will work with multiple stakeholders both internal to our organisation such as quality, finance and the neighbourhood teams as well as external stakeholders such as the providers, Local Medical Committee, Healthwatch, Primary Care Networks and others to support the successful provision of primary care to our population.
As a corporate leader within the ICB, the post holder contributes to collective decision-making and holds delegated accountability for performance, quality, workforce and financial management within their portfolio. The role provides a lead contribution to the development, interpretation, implementation and monitoring of ICB policy and strategy, ensuring alignment with the ICBs strategic objectives and the national 10-Year Plan.
The post holder will ensure that commissioning decisions support prevention, personalisation and the 'left shift' from hospital to community settings, building resilient, integrated neighbourhood health systems. They will provide visible, inclusive and values-based leadership for staff and partners, ensuring effective delivery through collaboration with NHS providers, local authorities, primary care and the voluntary and community sector.
As the ICB transitions to become a leaner, more focused strategic commissioning organisation the post holder will be expected to support in delivering on the three fundamental shifts set out in the NHS 10-year plan:
* From Treatment to Prevention: Embedding preventative, personalised and population based approaches to commissioning.
* From Hospital to Community: Championing care model redesign that supports community and neighbourhood health.
* From Analogue to Digital: Enabling clinically driven transformation through digital innovation, data analytics and evidence based improvement.
KEY DUTIES AND RESPONSIBILITIES
Policy and service development
* Implement and maintain policy and / or service developments related to primary care contracting, drawing on requirements from NHS strategies, including the ICB strategy and the 10 Year Health Plan
* Ensure compliance with relevant ICB policies
* Implement contract policy and / or contract developments as related to the role, interpreting requirements from NHS strategies, including the ICB strategy and the 10 Year Health Plan
* Support the rollout of national and local contract policy initiatives relating to primary care services.
* Ensure providers comply with relevant guidance, standards and contractual requirements.
* Promote and use research and innovation to inform service improvements and new ways of working to improve patient outcomes, experience and service sustainability.
Strategy and analysis
* Use of complex health data sets, including those relating to performance across activity, finance and quality to inform decision making.
* Monitor and interpret performance, quality and activity data to identify variation and opportunities for improvement.
* Provide analysis and insight to support operational decision-making and performance management.
* Work with analytical teams to ensure accurate reporting and data-driven planning.
* Produce concise reports and briefings for senior leaders and system partners.
* Present highly complex data, information and insights, including qualitative and quantitative data, through clear and simple written and verbal briefings.
* Use population health management methodologies and tools to inform projects and programmes that will improve outcomes for residents and the sustainability of health services.
Planning and organisation
* Develop project plans to drive the contracting of primary care and Neighbourhood Health services.
* Management of day-to-day performance challenges with providers.
* Manage delivery against agreed project plans, ensuring appropriate governance, risk management, escalations and reporting
Communications and partnership
* Work collaboratively, modelling inclusive, respectful and compassionate leadership
* Listen effectively to a broad range of perspectives, including staff, patients and the public, to inform decision making
* Present information and training to large groups
* Building and maintain productive relationships with community providers including Primary Care.
* Support effective communication between the ICB and other system partners.
* Represent the ICB in meetings and networks, ensuring consistent messaging and collaboration.
* Engage with patient and public representatives to ensure operational decisions reflect community priorities.
Financial and resource management
* Support financial monitoring and ensure operational delivery within agreed budget envelopes.
* Identify and implement efficiency opportunities through digital transformation and better resource use.
* Supports procurement, contracting and payment processes for primary care services.
Team management and capability building
* Manage a small team of contract support staff, ensuring effective workload management and high performance.
* Promote a culture of collaboration and project staff, ensuring effective workload management and high performance.
* Promote a culture of collaboration, inclusivity and continuous improvement.
* Contribute to wider workforce planning and talent development across the ICB.
* Support staff through ICB transition, including the development of teams to deliver on new ICB portfolios as agreed through transition
* Support the effective transition of relevant functions to new portfolios within or beyond the ICB to support the new NHS operating model, in line with the requirements of the Model ICB Blueprint
* Work collaboratively with system partners to facilitate transitional arrangements
* Maintain a focus on quality, safety and affordability during transition
Other
* Use initiative and work independently as needed to deliver on requirements of the role
* Primarily desk-based work that requires use of visual display units, focused concentration and frequent participation in on-line or in person meetings
* Expected to be physically on site at least 2 days a week, this may be in the ICB officer, or in a partner location as required
* Able to use software required to develop report, including ability to deliver high quality documents through Microsoft suite (word, power point, excel)
Flexibility and evolving responsibilities
As the ICB continues to evolve, portfolios may be subject to change to reflect the needs of the organization, the health and care system and national policy direction. This may include adjustments to areas of responsibility or realignment of reporting structures.
KEY RELATIONSHIPS
Internal:
* Director of Primary Care and Neighbourhood Commissioning
* Executive Director of Neighbourhood Health
* Primary Care Teams
* Neighbourhood Teams
* Finance Team
* Quality Team
* Corporate Team
* Population Health, Digital and Strategy teams
* Communications and Engagement teams
External:
* GP practices and Primary Care Networks (PCNs)
* Local Medical Committee (LMC),
* NHS England (Regional Primary Care and Vaccination teams)
* Local Authority
* Community and acute providers
* Voluntary, Community and Social Enterprise (VCSE) partners
* Healthwatch and patient participation groups
Person Specification
Strategy and Analysis
* A good working knowledge of primary medical contracts (GMS,PMS,APMS) and the application of the Policy and Guidance Manual
* A comprehensive knowledge of common contract processes associated with the management of contracts
* A knowledge of the 10 year plan and in particular the development of Neighbourhood Health
Partnership and Communities
* Experience working across organisational boundaries in the development and delivery of projects
* Able to represent the organisation credibly and positively in internal and external meetings
* Strong influencing and negotiation skills, challenging within areas of responsibility and escalating appropriately where necessary
People and Culture
* Experience in building and maintaining high functioning teams
* Evidence of compassionate leadership
* A commitment to continuous improve and organisational development
Qualifications
* Educated to Masters level (relevant focus) or equivalent managerial experience
* Evidence of sustained commitment to continuing professional development
Experience
* Experience of contractual management within an NHS setting
* Experience of working within a primary care contracts team
* Experience of supporting the management of complex contractual matters
Personal Attributes and Values
* Personal commitment to the values of the NHS 10-year Plan, the NHS
* People Plan, the Nolan Principles, to championing equality, diversity and inclusion within the ICB and the wide health system
Governance and Assurance
* Experience of writing reports for formal committees
* Experience of supporting assurance processes across primary care
Director of Commissioning (PC & Neighbourhood)
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