A well‑established client in Feering, Colchester, Essex is recruiting a Sales Administrator. This temporary-permanent role offers full‑time hours (Monday-Friday, 37.5 hours a week, e.g., 8am-4pm) or part‑time hours (5-6 hour days, e.g., 9am-3pm), with a salary up to £29,000 per annum.
Key Duties
* Answer incoming sales calls, email enquiries, web‑chats and web‑enquiries promptly and professionally
* Assist customers with product selection and provide price and availability information
* Prepare quotations and process customer orders within internal systems
* Arrange and manage daily courier shipments
* Proactively identify and resolve customer order delivery issues or delays
* Assist other departments/processes during busy periods
Qualifications and Experience
* Previous customer service and/or administration experience
* Confident and clear telephone and email communication skills with a positive customer‑focused attitude
* IT literate and comfortable using computer systems
* Ability to learn products, systems and processes quickly
* Reliable team player with a friendly and proactive attitude
* Strong organisational skills and attention to detail
Benefits
* Competitive salary
* Access to the full benefits package, including savings across hundreds of leading high‑street brands and supermarkets
* Discounts on gym memberships and fitness products
* Access to free telephone & video GP appointments
* Confidential financial, personal & well‑being advice phone line access
* Work‑life balance: No weekend work, all bank-holidays off
* Free on‑site parking
* Potential to progress within the business into more senior internal administration or external sales roles
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