MMA SE Birmingham - Business Insurance Sr. Client Manager
As a Business Insurance Sr. Client Manager you will:
* Partner effectively with the Producer by anticipating their sales support needs
* Collaborate with the Producer to accomplish overall production, retention, and growth goals
* Handle all account management responsibilities including billing, policy changes, agency management system updates and answer coverage questions
* Provide coverage analysis and risk management recommendations, complete applications, prepare submissions, negotiate coverage and pricing, and prepare proposals
* Timely and accurate management of the full life cycle renewal process partnership and handling of cancellations.
* Maintain proper level of communication and builds effective relationships with clients and carriers to drive retention.
* Resolve accounting discrepancies as appropriate.
* Assist with policy-checking and keep up to date on rates, forms, and coverage changes.
* Executes activities relating to the public, clients and carriers to avoid and eliminate issues involving potential errors and omissions.
Our future colleague.
We’d love to meet you if your professional track record includes these skills:
* 7+ years insurance experience in an agency or brokerage environment focusing on middle market clients
* 5+ years demonstrated knowledge of Property & Casualty Insurance
* High School Diploma required and Bachelor’s Degree in related field or equivalent work experience is preferred, designations encouraged
* Effective negotiation skills and placement process management expertise
* Property & Casualty License
* Extensive knowledge of how insurance products are utilized and administered. Extensive knowledge of markets and marketing techniques.
* Proficiency with agency management software (Sagitta, Image Right)
* A shared commitment to company values; Integrity, Collaboration, Passion, Innovation, Accountability
We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.
We value and respect the impact our colleagues make every day both inside and outside our organization. We’ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.
Some benefits included in this role are:
* Medical, dental and vision insurance
* 401K and company match program
* Company-paid life and disability
* Generous paid time off programs
* Employee assistance program (EAP)
* Volunteer paid time off (VTO)
* Employee networking groups
* Tuition reimbursement and professional development opportunities
Education Level : High School, Associate Degree, Bachelors Degree
Experience Level : Mid to Senior Level
Job Function : Marketing, Customer Service, General
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