Hospitality Events General Assistant - NW1
* Part-time
* Employment Type: Temp.
* Compensation: up to GBP 16 - hourly
We are looking for enthusiastic and flexible individuals to join our team on a fixed-term contract until the end of August (with possibility of renewal).
This exciting role offers flexible working hours based on business needs, with the opportunity for significant additional hours during peak periods.
We are Events by Benugo, the events division of Benugo based in NW1 and found in locations all over central London.
Were all about creating incredible events tailored to our client’s individual requirements in some of London’s most amazing and unique venues.
Reports to: Event Manager, Senior Events Manager
Directorate: Events
ROLE PURPOSE
To help make the delivery of each Event as smooth and successful as possible. To engage with guests, ensure efficiency and quality of service.
KEY ACCOUNTABILITIES
General:
* To work within Benugo policies and procedures at all times
* To support the Benugo vision around People, Product, Customers and Profitability
* To engage with the team in a collaborative and constructive manner
* To demonstrate a commitment to customer service excellence and deliver against Benugo service standards
Role Specific:
* Delivering fantastic customer service and facilitating any guest requirements to the best of your ability
* Assisting in the delivery and service of canapé receptions as well as sit down dinners and daytime catering, dependent on the Event requirements
* Setting up the Event, and assisting the Event Manager with loading equipment into the venue if required
* Laying up tables to standard both quickly and efficiently
* Serving food and drinks to guests in the correct style
* Enthusiastically and politely interact with guests as appropriate
* To be polite, courteous and well presented at all times
* Proactively resolve issues/complaints and involve the Event Supervisor or Manager as needed
* Maintain a high standard of cleanliness, in line with Food Safety procedures
* Work well within the team, assisting with other duties and responsibilities as and when required
* To undertake staff training as and when necessary
BENEFITS
Benugo has built a culture of inclusivity & progression for all employees. Not only have we retained our family-feel culture, we also offer a range of benefits including:
* Flexibility
* Competitive wage
* Life Assurance
* Opportunity to develop your skills with an expanding and exciting company
* Free meal whilst working
* Employee discounts at several retailers & fitness providers
* Ongoing training and development
* Access to Employee Assistance Programme & our trained Mental Health First Aiders
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