Responsibilities
* Leading client thinking in identifying areas of innovation that encourage new ways of working and enhance the existing operating model
* Managing Deloitte and client teams to understand their organisations, to design and deliver Operating Models that are fit for purpose and successfully realise their strategic intention
* Developing business cases and identifying and/or delivering sustainable cost savings in collaboration with senior clients
* Developing a methodical approach to research and guiding a team through analysing large qualitative and quantitative data sets to shape recommendation s
* Evaluating and using emerging and innovative technologies or ways of thinking to shape strategy; design operating models, principles and roadmaps; and deliver transformation
* Assessing processes, identifying and quantifying inefficiencies and design and implementation of improvement s
* M anaging successful teams, workstreams and engagements on time and to budget
* Undertaking the strategic and operational reviews of entire organisations or functions within organisations at a system, organisation, service or functional levels
* Organising insights to define a logical flow to tell a story when presenting recommendations
Qualifications & Experience
* Proven experience and depth of knowledge of the operational dynamics and industry trends across media, telecoms and/or tech, for example:
* Telecoms:
o ServCo / NetCo & Wholesale e cosystem o ptimisation
o AI monetisation and automation s trategies
o Autonomous and virtual network innovation
o B2B Enterprise solution delivery
o ‘Customer obsession’ and digital experience transformation
* Media:
o Modernisation of Content Supply Chains
o Data- d riven p ersonalisation and a udience e ngagement
o Subscription and a dvertising platform i nnovation
o New c ontent f ormats and experiences (AR/VR/Metaverse)
o Intellectual Property and d igital Rights m anagement
* Tech:
o AI/ML application and ethical governance
o Cloud-native operating models
o Cyber security and data privacy
o Web3, Blockchain, and decentralised technologies
o Platform economics and ecosystem orchestration
* Experience of a mid-level operational role in at least one TMT organisation (as an employee or as a consultant/contractor) demonstrating knowledge of the overall operating model of that business
* Previous consulting experience, whether as an independent advisor or in‑house
* Experience of use of AI/ Automation to accelerate key operational processes and/or optimise ways of working in one of the TMT sectors
You’ll be based in London with hybrid working.
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