Charitable Services Administrator
Reports To:Child and Family Support Manager
Division:Charity
Team:Child and Family Support Team
Location:Cannock
Role Purpose
The Charitable Services Administrator provides efficient and professional administrative support to the Equipment and Nurse Service teams within Newlife. This role ensures timely communication with families, professionals, and suppliers, contributing to the smooth and effective delivery of services. Key responsibilities include managing communications, maintaining accurate records, processing invoices and purchase orders, and supporting the wider administrative needs of the team. Through high-quality support, the role directly contributes to improving the lives of children and their families.
Key Responsibilities
* Professionally answer and manage incoming telephone calls and emails.
* Promptly direct enquiries and messages to the appropriate team members.
* Handle callback and email requests and follow up where required.
* Maintain accurate records of communications and actions.
* Provide general administrative support across the service.
* Process and log invoices in a timely manner.
* Raise purchase orders (POs) accurately and efficiently.
Note: The above list outlines ...