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Technical support engineer

Willenhall
Tiptopjob
Technical support engineer
Posted: 14 July
Offer description

Technical Support Engineer Industrial Electrical Control and Automation

Excellent Negotiable Salary Package, Pension, And Other Benefits.

Our client requires a Technical Support Engineer with experience in electrical control and automation to provide sales and technical support to external customers, develop and maintain customer relationships, and promote products and services to maximize sales opportunities.

The role is based in areas such as Wolverhampton, Bilston, Willenhall, Wednesbury, Walsall, Brownhills, Cannock, West Bromwich, in the West Midlands, suitable for those commuting from these areas.

Ideal candidates will have knowledge of a broad range of electrical market products, with strengths in areas such as industrial electrical, control and automation, factory automation, process control, functional safety, IIOT, HMIs, PLCs (IEC61131-3), variable speed drives, instrumentation, industrial data communications, and sensors.

Responsibilities include responding to automation product technical inquiries, understanding the full product range with training, offering product alternatives, and advising on product selection. You will liaise with Field Sales Engineers and other staff to achieve sales targets and engage in team activities. Commercial awareness is necessary to generate quotations and assess competitiveness and profitability.

Qualifications are flexible; candidates should demonstrate electrical knowledge, product application understanding, and commercial awareness. Suitable candidates include internal sales engineers, technical support engineers, electrical engineers transitioning to a commercial role, or graduate engineers with customer service experience seeking to develop in technical sales.

Knowledge and Experience

1. GCSE Maths and English (or equivalent)
2. ONC/HNC/BSc in Electrical Engineering or related qualification
3. Proficiency in Microsoft Office and data entry systems
4. Full clean driving license
5. Experience in sales/customer service environment
6. Experience in electrical engineering or electrical distribution is advantageous

Postcodes are for advertising purposes only.

To apply, please send your updated CV for a confidential discussion. For more positions, click on the Rise logo or visit our website.

We operate across various B2B sectors including Renewable Energy, Electrical, Control and Automation, Instrumentation, Engineering services, Industrial Components, Capital Equipment, Material Handling, Scientific Equipment, Petrochemical, and Utilities.

Rise Executive Search and Recruitment Ltd offers a wide range of roles including Internal Sales Engineer, Technical Support, Product Specialist, Sales Manager, and others.

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